AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 359

    Improve Search and Results in Forum

    The search in the forum is borderline unusable and would benefit greatly from improvement. Currently, the results are irrelevant*, common search methods don't work**, and hitting enter after the initial search results in an error. *In the attached...
    Kelsey Bobeck 21 days ago in Customer Portal & PI Square / PI Square Online Community 0 No status

    Provide a list of all software components, including their quantities and end dates, for each site.

    It is important to have visibility into the products associated with each license, including their usage quantities and expiration dates
    Somchai Limwongsaree 3 months ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    Create an Agent or expose KB articles to Copilot studio/ChatGPT

    I would like the KB articles on the AVEVA PI System support channel to be accessible externally or via an approved API/security for your customers. It is a valuable knowledge base and would solve 80% of the issues that we may encounter. It may als...
    Kimlin Pen 6 months ago in Customer Portal & PI Square / Knowledge Base 0 No status

    Fix Customer Portal Timeout Issue - New Case Creation

    When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
    Mohammed Qasim Asghar 8 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Customer ability to set primary site in the Portal

    I’ve been interacting with customer support regarding an issue I’ve experienced repeatedly with the OSIsoft customer portal, and they suggested I contact this address to make a suggestion. The issue occurs when creating a new support case, specifi...
    Guest 11 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Update PI Manual Logger Web to work with iOS

    The later versions of iOS (iPads and iPhones) seem to be incompatible with the most recent versions of PI Manual Logger Web. iOS apparently has a normal function that clears app cache. This includes EDGE browser cache, which is heavily used (and r...
    Josh Garrow about 1 year ago in AVEVA™ PI Vision™ / Manual Data Entry / PI Manual Logger 0 No status

    Allow for feedback on KB Articles

    Currently, I can upvote or downvote, but not give any text feedback on a KB Article. I'd like to share feedback such "please including how to check the archive flag" or "error XYZ would also be resolved by this KB Article". This is possible in the...
    Kelsey Bobeck over 1 year ago in Customer Portal & PI Square / Knowledge Base 0 No status

    PIML web - need logout button

    We have some android handheld devices that users login to the PIML web interface. However when they are done with their tour there is no logout button. When they switch with another employee for a different tour, they can't logout. Please create a...
    John W over 1 year ago in AVEVA™ PI Vision™ / Manual Data Entry / PI Manual Logger 0 No status

    Leveraging Generative Language Models for Enhanced Support

    Integrating a Generative Language Model (GLM) into the myOSIsoft.com Support page will revolutionize user experience. Benefits include advanced search capabilities, natural language understanding, content summarization, dynamic knowledge base, and...
    Matthew Kishe almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

    PI Manual Logger Web でのエラー境界線のカスタマイズ

    グリッド ビューでは、オペレーターは制限列の薄い黄色のエラー境界線を確認するのが困難です。何かが制限違反であることを簡単に確認できるように、エラー境界線の太さと色をカスタマイズする方法を希望します。
    Guest almost 2 years ago in AVEVA™ PI Vision™ / Manual Data Entry / PI Manual Logger 0 No status