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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Showing 293 of 5213

Optimize Bulk Asset Stream Reference Subscriptions for Broker Signups

Currently, when creating or managing a signup in the broker based on an asset search, we must iterate through each returned asset to retrieve its stream references. This process results in thousands of individual API calls, significantly impacting...
Ronald_Bechaalany about 2 months ago in Developer Resources / AVEVA™ Data Hub API 0 No status

Provide a list of all software components, including their quantities and end dates, for each site.

It is important to have visibility into the products associated with each license, including their usage quantities and expiration dates
Somchai Limwongsaree 2 months ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Allow AVEVA Adapter for Modbus TCP to collect data on INT64 and UINT64 registers

Certain equipment is providing energy data under INT64 or UNIT64 register types. However, the Adapter currently only supports FLOAT64, which is not compatible. We want to be able to configure the Adapter for Modbus TCP to collect data on INT64 and...
Alexa Derago 3 months ago in AVEVA™ Adapters / AVEVA Adapter for Modbus TCP 0 Future consideration

Create an Agent or expose KB articles to Copilot studio/ChatGPT

I would like the KB articles on the AVEVA PI System support channel to be accessible externally or via an approved API/security for your customers. It is a valuable knowledge base and would solve 80% of the issues that we may encounter. It may als...
Kimlin Pen 5 months ago in Customer Portal & PI Square / Knowledge Base 0 No status

Fix Customer Portal Timeout Issue - New Case Creation

When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
Mohammed Qasim Asghar 6 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Customer ability to set primary site in the Portal

I’ve been interacting with customer support regarding an issue I’ve experienced repeatedly with the OSIsoft customer portal, and they suggested I contact this address to make a suggestion. The issue occurs when creating a new support case, specifi...
Guest 10 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Allow for feedback on KB Articles

Currently, I can upvote or downvote, but not give any text feedback on a KB Article. I'd like to share feedback such "please including how to check the archive flag" or "error XYZ would also be resolved by this KB Article". This is possible in the...
Kelsey Bobeck over 1 year ago in Customer Portal & PI Square / Knowledge Base 0 No status

Leveraging Generative Language Models for Enhanced Support

Integrating a Generative Language Model (GLM) into the myOSIsoft.com Support page will revolutionize user experience. Benefits include advanced search capabilities, natural language understanding, content summarization, dynamic knowledge base, and...
Matthew Kishe over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Display the "common" product names in addition to the version numbers in Known Issues

It's difficult to know at a glance what version is affected by looking only at the long product number. It would be good to also list the product name; for example, list 2023 SP1 Patch 1 in addition to 3.9.1.0 for fixes in this version of PI Vision.
Brent Bregenzer almost 2 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

Error message should be generated for the Modbus request time out

After request time out, Modbus adapter should generate an error as time out after specified duration set by user.
Guest almost 2 years ago in AVEVA™ Adapters / AVEVA Adapter for Modbus TCP 0 No status