Customer Portal & PI Square

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Leveraging Generative Language Models for Enhanced Support

Integrating a Generative Language Model (GLM) into the myOSIsoft.com Support page will revolutionize user experience. Benefits include advanced search capabilities, natural language understanding, content summarization, dynamic knowledge base, and...

Matthew Kishe 12 days ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

2 VOTE

Display the "common" product names in addition to the version numbers in Known Issues

It's difficult to know at a glance what version is affected by looking only at the long product number. It would be good to also list the product name; for example, list 2023 SP1 Patch 1 in addition to 3.9.1.0 for fixes in this version of PI Vision.

Brent Bregenzer about 2 months ago in Customer Portal & PI Square / Knowledge Base 0 No Status

2 VOTE

Remove the Prerequisite Kits from "PI Server → Data Archive" and from the "Current Version" tab

To my knowledge, the Prerequisite Kits are not needed by any supported PI program since any prerequisite programs would be included in the install kit of each PI program. The Prerequisite Kits are just unnecessary clutter at this point. Please rem...

Kenneth Barber 8 months ago in Customer Portal & PI Square / Product Downloads 0 No Status

3 VOTE

Easy access to quotes.

I have to submit POs before I can download the quote shown in the window. Can this be more intuitive?

Guest over 1 year ago in Customer Portal & PI Square / Quotes 1 No Status

3 VOTE

Provide more information in Customer quotes for services and related expenses

The quotes provided for T&L related to onsite services are too generic. It is difficult to tell the difference among a set of quotes which leads to confusion when matching POs against them. It would also be helpful to have more information on ...

Guest over 1 year ago in Customer Portal & PI Square / Quotes 0 No Status

4 VOTE

Provide OSIsoft partners access to all software licenses for evaluation; think MSDN, VMware, Rockwell Toolkit, etc.

Please make it easier for OSIsoft partners to access the software and solutions that we’re expected build expertise and offerings around. It feels far more difficult than it should for us to have connectors, interfaces, integrators, etc. added to ...

Guest over 1 year ago in Customer Portal & PI Square / Partner Portal Overall 0 No Status

3 VOTE

Allow users to see number of consumed/available service days

When looking at service activity details on the customers portal, I would like to see the number of ordered service days as well as the number of already delivered service days for this particular service activity.

Guest over 1 year ago in Customer Portal & PI Square / Services 0 No Status

5 VOTE

Enable filtered searches for users across many pages on My Team

As an Admin User, I have to manage many hundreds of users on My Team section. When I need to assign a new site to a user or change the user profile (to Download User for instance), I need to find this user across many pages. I cannot search for th...

Guest over 1 year ago in Customer Portal & PI Square / Search 1 No Status

3 VOTE

Add support for TLS 1.3

Please add support for TLS 1.3 to partners.osisoft.com so that it loads more quickly and more securely.

Kenneth Barber over 1 year ago in Customer Portal & PI Square / Partner Portal Overall 0 No Status

1 VOTE

DELETE THIS SUGGESTION Revise the text of the Partner Prospect Registration page

https://pages.osisoft.com/partner-prospect-registration.html There are a few too many mistakes on this page: "your organizations interest" "a joint value proposition strategy start your membership" (Keep calm and run on.) "If your organization is ...

Kenneth Barber over 1 year ago in Customer Portal & PI Square / Partner Portal Overall 1 No Status

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