AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 85 of 5219

    Feedback has any value?

    We are giving feedback on various products and services. Customer portal is the most frustrating one. Voted on numerous items but I see no value because there is no progress. Is there a place where OSIsoft can post what they are improving/improv...
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

    Show more than the last three "Recently updated ideas" on the User Feedback home page

    The front page of the User Feedback homepage only shows the last three most recently updated ideas. Quite often more than three changes are made at once. Those are invisible (unless you get a notification because you voted for an idea or similar)....
    Christoph Rose over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

    Change "Feature-Policy" to "Permissions-Policy" on https://websupport.osisoft.com/

    See the link below, which also scores the website with an A. This change should bring the score up to A+. https://securityheaders.com/?q=https%3A%2F%2Fwebsupport.osisoft.com%2F
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

    Enable OCSP stapling on customers.osisoft.com

    OCSP stapling means the web server sending the certificate revocation status with the certificate to the users' browsers, which avoids the need for the browsers to contact the certificate authority to get this information. OCSP stapling will make ...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

    Allow configuration of default AF identity ProcessBook displays are shared with

    By default, PI ProcessBook displays in PI Coresight are shared with the AF identity "World". Allow the default identity PI ProcessBook displays are shared with to be configurable so that it can be set to one or more identities.
    Ryan McErlean over 3 years ago in AVEVA™ PI Vision™ / ProcessBook Viewer 0 Declined

    Remove parallel cursor function

    If you have two graphs in one view: when you set a cursor in one graph, the same cursor is set automatically in the other graph. When you move one cursor, the cursor is also moved in the other graph – please remove this “parallel” function. We nee...
    Guest over 3 years ago in AVEVA™ PI Vision™ / ProcessBook Viewer 0 No status

    support severity

    Would like to fully understand the OSIsoft Support severity system. What makes a ticket critical? When is a Support ticket escalated? When does a ticket change ownership?
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

    View all Support tickets and status

    Wants access to all of an organization's Support tickets globally and by site.
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

    Change "CaseDetail" to "Case Detail" in the title of case pages

    When you click on a case, the title of the web page, as shown in the browser tab, is "CaseDetail". This should be "Case Detail"
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 Evaluating

    Allow users to browse >2 pages of cases to view older cases

    Currently, I can see only 2 pages of closed cases and I cannot see any of the cases that I started before 2017. I deleted the case emails long ago on the assumption that the communications would always still be available online, which they are not...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status