AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

ADD A NEW IDEA

Clear

Ideas

    Showing 74

    custom filter for tech support cases

    JNJ would like to be able to create custom filters for their tech support selection tickets, like for this list of sites, non NOC open cases, etc.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Format of tech support cases

    Threading features in tech support cases can be confusing, especially for large, long, complex interactions. The same message appears in multiple places in the thread making it hard to follow.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Download case attachments

    JNJ would like to be able to open attachments / download attachments to cases, but can only open “simple types” like word / PDF / excel, etc. If a zip is uploaded it is more or less useless to a portal user, cannot view, cannot download.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Show nick names I have added on Product page along with serial numbers for case creation

    I don't think anyone knows all the serial numbers for their PI archive servers. On the products page I have added nicknames to the archive server entries so I know which server is which serial number. When I create a case and have to choose a ser...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Have pre-defined PI Trends embedded in the body of the PI Notification Emails

    I would recommend that the PI Notification developer would have a way to embed a pre-defined PI Trend in the body of the PI Notification email so the end user does not have to open a ProcessBook trend as an attachment in ProcessBook. Thanks, Phi...
    Phil Jones over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Spelling mistake in Archive_AutoArchiveFileSize's description

    In the description of the tuning parameter Archive_AutoArchiveFileSize, "occurs" is misspelled as "occurrs". This misspelling is also followed by a semicolon instead of a period.
    Kenneth Barber over 3 years ago in AVEVA™ PI Server / System Management 2 No status

    GUI to edit bitmask tuning parameters

    Currently, bitmask tuning parameters are entered and displayed as a single number. Not every PI administrator will know that a bitmask involves the addition (or "ORing") of each bit to combine their effects. It is also time-consuming and error-pro...
    Kenneth Barber over 3 years ago in AVEVA™ PI Server / System Management 1 No status

    Show pending changes in the Archive Editor of PI System Management Tools

    Currently, there is no visual distinction between: • rows that contain no changes, • rows that contain unsaved changes, and • rows that contain saved changes that have not been processed by the PI Data Archive yet (this happens when you refresh to...
    Kenneth Barber over 3 years ago in AVEVA™ PI Server / System Management 0 No status

    Archive Editor: Preserve the selection of multiple rows when right-clicking on a cell within the selection

    Currently, if you select multiple rows in the Archive Editor and then right-click on a cell that is not the ► cell or the Value cell beside it, your selection will collapse to the row whose cell you right-clicked. That is, no matter how many rows...
    Kenneth Barber over 3 years ago in AVEVA™ PI Server / System Management 1 No status

    option to manually disable secondary collective member synchronization

    I have experienced several synchronization errors with data archives running on virtual machines in separate errors, generally after MS updates. Please provide a way to stop synchronization of configurations between collective members, so I can pe...
    Guest over 3 years ago in AVEVA™ PI Server / System Management 1 No status