AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 59 of 5198

    Improve MSF mismatch instruction

    Currently, the instruction says, "Please confirm that you have uploaded the correct MSF. If this issue persists with a correct MSF, please open a support ticket by selecting the option below". The instruction can be inferred as the user has upload...
    Willy Seah Wei Liat over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Add a watchdog counter to API shared memory

    Add a watchdog counter or something similar into the shared memory header. If the counter fails to update, initiate UFO. If PIBufSS crashes, data loss can occur.  implement something that allows UniInt to know that the Buffer Subsystem is n...
    Clint Ramsey over 3 years ago in PI Interfaces / General 1 No status

    Avoid reloading tags after edits of non-key PI Point attributes

    Currently, UniInt-based interfaces will reload a tag if edits are detected on any of the PI Point attributes. This is not ideal as edits to non-key attributes (such as EngUnits) will still cause a tag to be reloaded, potentially leading to data so...
    Guest over 3 years ago in PI Interfaces / General 0 No status

    Prevent AutoPointSync from using SYSTEM Digital state set

    AutoPointSync automatically assigns the SYSTEM Digital State set to Digital tags, this should be prevented as it can create confusion and issues down the road.
    Guest 8 months ago in PI Interfaces / General 0 No status

    Change the default text of links from "http://" to "https://"

    In existing cases, users have the option to add a link. By default, the link text is "http://". This should be changed to "https://", since the world is migrating more and more towards HTTPS, and it will help familiarize users with the idea that t...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Improve case description formatting

    As a user who creates TS cases, I would like the formatting of the description to persist from the "create a case" dialog to the case details itself. After submitting a case, the formatted description loses its line breaks, etc, making for a much ...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    UNIINT Interfaces and Connectors should be able to retry an output event if output write fails

    When an interface fails writing to a DCS system, the interface writes a failure status to the output tag and goes on.  User has requested an option to have an output tag retry after write failure. It would be good to have this functionality i...
    jdjohnstn over 3 years ago in PI Interfaces / General 0 No status

    Support data collection across data diodes or similar technology

    Regulatory and/or security requirement to separate data collection from data storage using a one-way data flow. Could apply to Interfaces or Connectors, for example PI Interface for Emerson Ovation. PI Interface/Connector -> one-way data flow -...
    Guest over 3 years ago in PI Interfaces / General 0 No status

    Add hyperlink to "case link" on emails on TS cases.

    When a customer gets an email related to a support case, there is a case link in the email, however that case link is not a hyperlink and the customer needs to copy and paste it into a browser. It would be nice if this was a hyperlink to direct th...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Filing an EA Tech Support case for a specific site

    Since EA software licenses are managed on the EA virtual site, they are losing the ability to track cases filed against products as well as a site or sites. They would like to be able to track these items against both, as well as filter against both.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status