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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 78 of 5197

Make posts on Tech Support cases editable

As a Customer Portal user, I would like to be able to modify my posts on Tech Support cases so that I can easily add information to an existing post or remove information that was included by mistake (for example, sensitive machine information).
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Add a warning before creating a Tech Support Case post with an automatic link.

After typing a URL into a post in a Tech Support case, a link is automatically added to the post. This link remains even after the URL is deleted from the post. As a Customer Portal user, I would like a warning that an automatic link will be adde...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

PI OPC Server 2017 - SDK Aliasing

With PI OPC DA Server 2017, SDK aliasing is no longer supported. It would be nice to be able to not reconfigure the client's ItemIDs and use an alias after migrating a Data Archive.
Guest over 3 years ago in AVEVA™ PI System Access (PSA) / PI OPC DA & HDA Servers 0 Declined

Allow editing of the PI OPC DA Server ItemID

The ItemID of PI tags retrieved using the PI OPC DA Server has a backslash. In order to maintain consistency with browsing for OPC tags on their client, is there a way to remove or replace the backslash in the ItemID? For example, .sinusoid instea...
Guest over 3 years ago in AVEVA™ PI System Access (PSA) / PI OPC DA & HDA Servers 1 No status

Leveraging Generative Language Models for Enhanced Support

Integrating a Generative Language Model (GLM) into the myOSIsoft.com Support page will revolutionize user experience. Benefits include advanced search capabilities, natural language understanding, content summarization, dynamic knowledge base, and...
Matthew Kishe over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

new service request notifications

I would like to get informed by e-mail when someone creates new service requests for my site.
Maxime Raguenet over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

link to "myOsiSoft" and feedback page

The link to "myOsiSoft" site, on support page its not obvious or easy to find/remember. The same with the Feedback page link. Had to heard from someone else that the page exists and search a lot to find the link.
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Allow all NOC contacts to receive all updates for NOC cases at their site

As a NOC Contact for my site, I would like to receive all case updates for all NOC cases at my site regardless of whether another NOC Contact has already responded. This is so that I can follow the case and ensure that it is being handled. Current...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

"My NOC Cases" should show any NOC cases at sites for which I am a NOC Contact

As a user who is a NOC Contact, under "My NOC Cases" I would like to see NOC cases for any site for which I am a NOC Contact regardless of whether I am specified as the primary contact on the case. This is so that I can keep track of any NOC cases...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Make Product Release notes public so IT can see what's changed before installation

"Make product release notes public so that when IT Dept is assessing whether to install updates we can see what has changed. Now I have to chase other parties to get them to login and then send me release notes to review."
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status