AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 76 of 5194

    Clarify "My NOC Cases" and "All NOC Cases"

    The Customer Portal allows you to filter for "My NOC Cases" and "All NOC Cases". These should be reworded to "My Open NOC Cases" and "All Open NOC Cases", otherwise a customer may try to use these filters to find closed NOC cases, only to be disap...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 In development

    Include the Article Number in the KCS name

    Include the Article Number in the KCS name. Referring to the KCS articles by their long titles can be confusing. Much easier to reference a KCS number or KB number.
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

    Report of training who took what training in my organization (Training metrics)

    My customers would like to see who took the online or classroom training from OSIsoft within thier organization. It will help track the training status and requirements.
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    Feedback has any value?

    We are giving feedback on various products and services. Customer portal is the most frustrating one. Voted on numerous items but I see no value because there is no progress. Is there a place where OSIsoft can post what they are improving/improv...
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

    Show more than the last three "Recently updated ideas" on the User Feedback home page

    The front page of the User Feedback homepage only shows the last three most recently updated ideas. Quite often more than three changes are made at once. Those are invisible (unless you get a notification because you voted for an idea or similar)....
    Christoph Rose over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

    Change "Feature-Policy" to "Permissions-Policy" on https://websupport.osisoft.com/

    See the link below, which also scores the website with an A. This change should bring the score up to A+. https://securityheaders.com/?q=https%3A%2F%2Fwebsupport.osisoft.com%2F
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

    Enable OCSP stapling on customers.osisoft.com

    OCSP stapling means the web server sending the certificate revocation status with the certificate to the users' browsers, which avoids the need for the browsers to contact the certificate authority to get this information. OCSP stapling will make ...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

    Document and have a dialouge that informs the user that Analysis backfilling does not observe compression settings.

    Currently when backfilling an analysis with the PI Buffer Subsystem turned on, all values are sent to the PI Data Archive uncompressed. This is because values are perceived as out of order and these settings are not observed. This should be mentio...
    Guest over 3 years ago in AVEVA™ PI Server / Help / Documentation / Videos 0 Declined

    Add information about analyses are handled in derived templates and overriding templates

    So there is absolutely nothing in the PSE user guide about how analysis templates are handled in derived templates. And while it appears that it is possible to override an analysis in the base template by creating one with the same name, there is ...
    Guest over 3 years ago in AVEVA™ PI Server / Help / Documentation / Videos 0 No status

    support severity

    Would like to fully understand the OSIsoft Support severity system. What makes a ticket critical? When is a Support ticket escalated? When does a ticket change ownership?
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status