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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 114 of 5197

Increase the spacing between the tabs

Currently, each tab is separated by a 2-space gap. This is not enough to distinguish the tabs at a glance and makes it difficult to recognize the boundary of any tab, which slows the user experience. Please make the gap size adapt to the window wi...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

make page content expand to the full width of the browser

that can also give us more characters in the feed
MarkGoepel over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Attach my site's architecture diagram

I'd like to be able to attach my site's architecture diagram via the customer portal. This would allow me to avoid having to re-explain my architecture every time I call into Tech Support and speak with a new support engineer.
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Make default Customer Portal site configurable

When your organization has many sites, it would be helpful if you could pick which one would be selected by default in the customer portal. This would save a lot of time when either downloading products or entering Tech Support requests.
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Permit users to have different access levels at different sites

Currently the Admin from one company site can add a user from a different company site at a lower level, and the level is propagated across all sites. The user may be an admin at Site A, but if added as a Super user at Site B, the admin level acce...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Add support for TLS 1.3

Please add support for TLS 1.3 to customers.osisoft.com so that it loads more quickly and more securely. The home page is already very slow to load. Need every speed boost that we can get.
Kenneth Barber over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Submit myosisoft.com for HSTS preloading

To ensure that no insecure HTTP connections are attempted against myosisoft.com, please consider submitting it for HSTS preloading after enabling HSTS. https://hstspreload.org/?domain=myosisoft.com The risk for this change should be fairly low, si...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / General 0 No status

Improve myOSIsoft's Security Headers score

All of the subdomains related to myOSIsoft score A from Security Headers. Please increase the score to A+ by using the X-Frame-Options and Permissions-Policy headers and changing the value of the Referrer-Policy header. https://securityheaders.com...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / General 0 No status

Add support for two-step verification

The new Customer Portal allows users to see all tech support cases in the organization, and Enterprise Agreement customers will have access to nearly every PI program. As they say: with great power comes great responsibility. Please add support f...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / General 0 No status

Drop support for weak cipher suites on ftp.osisoft.com

OSIsoft's FTP website should be especially secure since both the customer (who uploads files) and OSIsoft (who receives files) are at risk. Please drop support for weak cipher suites. The security weaknesses are exposed by Qualys's SSL Server Tes...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / General 0 No status