AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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General

Showing 41

Add support for two-step verification

The new Customer Portal allows users to see all tech support cases in the organization, and Enterprise Agreement customers will have access to nearly every PI program. As they say: with great power comes great responsibility. Please add support f...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

Drop support for weak cipher suites on ftp.osisoft.com

OSIsoft's FTP website should be especially secure since both the customer (who uploads files) and OSIsoft (who receives files) are at risk. Please drop support for weak cipher suites. The security weaknesses are exposed by Qualys's SSL Server Tes...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

Submit osisoft.com for HSTS preloading

Please submit osisoft.com for HSTS preloading to ensure that all users using modern web browsers are forced to use HTTPS to access OSIsoft's websites, even if it is their first time visiting. https://hstspreload.org/?domain=osisoft.com
Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

Submit picoresight.com for HSTS preloading

picoresight.com simply leads to a page that is identical to OSIsoft's home page, and to my knowledge, the domain is not used much. This should make it nearly risk-free to submit for HSTS preloading, which will force clients to connect to it using ...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

Replace insecure HTTP links on my.osisoft.com

On https://my.osisoft.com/, the "Partner Access to Customer Portal" link uses HTTP. Please change this to HTTPS. Also, in the page's source code, there is an HTTP link for "How to Manage a Case". This text and its link were either not fully coded ...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

Support forward secrecy on www.osisoft.com

See this: https://www.ssllabs.com/ssltest/analyze.html?d=www.osisoft.com
Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

Add support for HTTP/2 and HTTP/3 to www.osisoft.com

Please add support for HTTP/2 and HTTP/3 so that www.osisoft.com loads faster. This is especially important for mobile devices. HTTP/2 check: https://http2.pro/check?url=https%3A//www.osisoft.com/ HTTP/3 check: https://http3check.net/?host=https%3...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

Add support for TLS 1.3 to www.osisoft.com

Please add support for TLS 1.3 to www.osisoft.com so that it loads more quickly and more securely.
Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

Eliminate the need to scroll on the sign-in page

On laptops, the contents of the sign-in page do not fit on the screen, so the user must scroll to see all of it. Please redesign the page so that the content fits on the screen. Shrink or eliminate the picture of the bridge, or send it into the ba...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

The current OSISoft web site is not working with Microsoft Internet Explorer 11 which is the supported

Good Morning Ali, Thanks for u email. The current OSISoft web site is not working with Microsoft Internet Explorer 11 which is the supported browser in Saudi Aramco. Although we tried FireFox as well as Microsoft Edge. Both also are not supported ...
Guest about 2 years ago in Customer Portal & PI Square / General 2 No status