Skip to Main Content
AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

ADD A NEW IDEA

Clear

Ideas

Showing 64 of 5197

Filter Assets by List

Filter element/asset by list (separated by comma, for example). Currently can only filter on one exact name or wildcard, which can return too many assets. In fact PI System Explorer can also use this feature (filter base on a list of elements).
Barry Hu over 3 years ago in AVEVA™ PI Vision™ / Event Comparison Displays 1 No status

Option to color the graph by tag/alias instead of giving every tag the same 'event color' (event comparison display)

This will make it easier to see data variations for a specific tag. This was possible in processbook with the color scheme set to tag/alias.
Guest over 2 years ago in AVEVA™ PI Vision™ / Event Comparison Displays 0 No status

Preserve / save the align and zoom settings when saving an event comparison display

It's useful to be able to align and zoom in an event comparison display (see https://docs.osisoft.com/bundle/pi-vision/page/align-and-zoom-child-events.html); can we please have the align and zoom settings be saved when we save a display? Currentl...
Daniel Lopez almost 3 years ago in AVEVA™ PI Vision™ / Event Comparison Displays 0 No status

Auto select case language depends on site location when creating an case.

Please let customer portal to auto-detect case language when customer creating a new case. In many circumstances, the customer will ignore the language preference, and the case will push to PSE that support different language.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 Declined

Order the version numbers

When you go to create a new case online, you must choose the version number of the program. Please make sure that the versions are always in order. For example, for PI DataLink, the version numbers are listed in descending order, which is fine, bu...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Allow PI Connectors to be searched and selected

Currently, when you choose "Collection" under the Product Family, the list that appears under Product And License is limited. For example, the PI Connector For UFL does not appear and you cannot search for it. This defeats the purpose of the new C...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

Automatic case creation for license generation error

As a admin user, when experienced an error during license generation, I would like a technical support case created automatically on my behalf. And a representative from OSIsoft to contact me regarding the error. Currently, I need to contact techn...
Willy Seah Wei Liat over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Color events according to the “status”

Quickly identify event frames in certain statuses - Completed, Recently Completed, and Running. Every event frame trace will be colored according to the default color associated with each status.
Guest over 3 years ago in AVEVA™ PI Vision™ / Event Comparison Displays 0 No status

Be able to choose the preferred time zone or location of the tech support engineer

Currently, myOSIsoft is set up to minimize the time that a customer needs to wait before receiving a response after they create a case. However, this means that if a customer creates a case outside of their regular working hours (e.g. overtime, ir...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

custom filter for tech support cases

JNJ would like to be able to create custom filters for their tech support selection tickets, like for this list of sites, non NOC open cases, etc.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status