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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 39 of 5197

custom filter for tech support cases

JNJ would like to be able to create custom filters for their tech support selection tickets, like for this list of sites, non NOC open cases, etc.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Format of tech support cases

Threading features in tech support cases can be confusing, especially for large, long, complex interactions. The same message appears in multiple places in the thread making it hard to follow.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Download case attachments

JNJ would like to be able to open attachments / download attachments to cases, but can only open “simple types” like word / PDF / excel, etc. If a zip is uploaded it is more or less useless to a portal user, cannot view, cannot download.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Show nick names I have added on Product page along with serial numbers for case creation

I don't think anyone knows all the serial numbers for their PI archive servers. On the products page I have added nicknames to the archive server entries so I know which server is which serial number. When I create a case and have to choose a ser...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Have pre-defined PI Trends embedded in the body of the PI Notification Emails

I would recommend that the PI Notification developer would have a way to embed a pre-defined PI Trend in the body of the PI Notification email so the end user does not have to open a ProcessBook trend as an attachment in ProcessBook. Thanks, Phi...
Phil Jones over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

Allow case-sensitive filtering on PI Point Value in Search Dialog

PI DataLink 2017 added the ability to filter searches based on a PI Point's current value.   For searching on PI Point's with string values, it would be great if there was a way to do a case-sensitive search.  A ‘case-sensitive’ che...
Guest over 3 years ago in AVEVA™ PI DataLink™ / Search 0 Declined

Add a unit column for data item searches

In data item searches, it would be useful to have a column that shows the engineering unit or default UOM of the returned results. This helps assure the user that they chose the correct data item and confirms the data item's unit with the user.
Kenneth Barber over 3 years ago in AVEVA™ PI DataLink™ / Search 0 Declined

To add filtering by several templates

Element Template field doesn't accept multi-cell referencing - only the 1st referenced cell will take effect. Known Issue 91547 is exist. The issue is that not all attributes displayed in the attribute to display section on the Asset Filter Searc...
Guest over 3 years ago in AVEVA™ PI DataLink™ / Search 0 Declined

Allow user to independently filter on attribute name and element name in search dialog

Currently, the same filter used in the search term text field when searching on an AF Database.    The user would like to be able to use independent filters on the attribute name and element name so that they can filter down their s...
Guest over 3 years ago in AVEVA™ PI DataLink™ / Search 0 Declined