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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 34 of 5194

Customer ability to set primary site in the Portal

I’ve been interacting with customer support regarding an issue I’ve experienced repeatedly with the OSIsoft customer portal, and they suggested I contact this address to make a suggestion. The issue occurs when creating a new support case, specifi...
Guest 10 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Improve category selection on case creation page so that it's clearer which to select

The case creation page requires a selection of a category (eg. "Technical", "PI Developers Club License", "Customer Portal"), but at the moment, we are finding a non-negligible quantity of cases are submitted to the incorrect category. This cate...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

PI Adapter for Apache Kafka

Create a PI Adapter that supports reading data from Apache Kafka. Please comment with any specific data, requirements, or use cases that this adapter would need to support!
Ellery Murdock over 3 years ago in AVEVA™ Adapters / New Connectivity 0 No status

PI Adapter for GE e-terrahabitat/HabConnect

We need a new robust product to support data transfer between GE e-terrahabitat/HabConnect and PI. This product would need to support the following: Highly available remote management/deployment multiple instances on a single node (to support larg...
GaryYegiazaryan over 2 years ago in AVEVA™ Adapters / New Connectivity 0 No status

Improve MSF mismatch instruction

Currently, the instruction says, "Please confirm that you have uploaded the correct MSF. If this issue persists with a correct MSF, please open a support ticket by selecting the option below". The instruction can be inferred as the user has upload...
Willy Seah Wei Liat over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

Change the default text of links from "http://" to "https://"

In existing cases, users have the option to add a link. By default, the link text is "http://". This should be changed to "https://", since the world is migrating more and more towards HTTPS, and it will help familiarize users with the idea that t...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Improve case description formatting

As a user who creates TS cases, I would like the formatting of the description to persist from the "create a case" dialog to the case details itself. After submitting a case, the formatted description loses its line breaks, etc, making for a much ...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Can we please have an Adapter for the good old OPC DA, please ?

We still have OPC DA all over and it will take time for users to move over to UA Architecture unless one uses a wrapper or something to expose DA as UA (not sure if such a wrapper is available but other way is available). It would be great to have...
Guest over 3 years ago in AVEVA™ Adapters / New Connectivity 2 Declined

Add hyperlink to "case link" on emails on TS cases.

When a customer gets an email related to a support case, there is a case link in the email, however that case link is not a hyperlink and the customer needs to copy and paste it into a browser. It would be nice if this was a hyperlink to direct th...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Filing an EA Tech Support case for a specific site

Since EA software licenses are managed on the EA virtual site, they are losing the ability to track cases filed against products as well as a site or sites. They would like to be able to track these items against both, as well as filter against both.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status