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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 402 of 5199

Fix PI Builder publication of AF Analyses with annotations

When publishing an AF Analysis via PI Builder, if the AnalysisRuleConfigString has annotations (preceded by "//"), then the entire portion of the ConfigString that follows is treated as a comment. There needs to be a way to specify an end-of-comme...
Gregory Malek over 3 years ago in AVEVA™ PI Server / Asset Framework (AF) 0 No status

Be able to choose the preferred time zone or location of the tech support engineer

Currently, myOSIsoft is set up to minimize the time that a customer needs to wait before receiving a response after they create a case. However, this means that if a customer creates a case outside of their regular working hours (e.g. overtime, ir...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

custom filter for tech support cases

JNJ would like to be able to create custom filters for their tech support selection tickets, like for this list of sites, non NOC open cases, etc.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Format of tech support cases

Threading features in tech support cases can be confusing, especially for large, long, complex interactions. The same message appears in multiple places in the thread making it hard to follow.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Download case attachments

JNJ would like to be able to open attachments / download attachments to cases, but can only open “simple types” like word / PDF / excel, etc. If a zip is uploaded it is more or less useless to a portal user, cannot view, cannot download.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Show nick names I have added on Product page along with serial numbers for case creation

I don't think anyone knows all the serial numbers for their PI archive servers. On the products page I have added nicknames to the archive server entries so I know which server is which serial number. When I create a case and have to choose a ser...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Have pre-defined PI Trends embedded in the body of the PI Notification Emails

I would recommend that the PI Notification developer would have a way to embed a pre-defined PI Trend in the body of the PI Notification email so the end user does not have to open a ProcessBook trend as an attachment in ProcessBook. Thanks, Phi...
Phil Jones over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

Ability to track asset connectivity changes over time

As a user, I want to track asset connectivity changes over time, so that I can visualize and analyze interdepedencies of assets over tiem.
Guest over 3 years ago in AVEVA™ PI Server / Asset Framework (AF) 0 Declined

Display path of element in the PSE

As a user, I would like to be able to easily see the full path of an element in the General tab, and be able to copy this path to my clipboard.
Guest over 3 years ago in AVEVA™ PI Server / Asset Framework (AF) 1 No status

Make Excluded attribute easier to apply

Can the option to exclude an attribute be made easier to use in PI System Explorer? I have many elements which require hiding attributes and it currently requires 6 clicks per attribute to hide them. Could we instead have a check box available dir...
Guest over 3 years ago in AVEVA™ PI Server / Asset Framework (AF) 1 Declined