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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 69 of 5198

Replace insecure HTTP links on my.osisoft.com

On https://my.osisoft.com/, the "Partner Access to Customer Portal" link uses HTTP. Please change this to HTTPS. Also, in the page's source code, there is an HTTP link for "How to Manage a Case". This text and its link were either not fully coded ...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / General 0 No status

Support forward secrecy on www.osisoft.com

See this: https://www.ssllabs.com/ssltest/analyze.html?d=www.osisoft.com
Kenneth Barber over 3 years ago in Customer Portal & PI Square / General 0 No status

Add support for HTTP/2 and HTTP/3 to www.osisoft.com

Please add support for HTTP/2 and HTTP/3 so that www.osisoft.com loads faster. This is especially important for mobile devices. HTTP/2 check: https://http2.pro/check?url=https%3A//www.osisoft.com/ HTTP/3 check: https://http3check.net/?host=https%3...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / General 0 No status

Add support for TLS 1.3 to www.osisoft.com

Please add support for TLS 1.3 to www.osisoft.com so that it loads more quickly and more securely.
Kenneth Barber over 3 years ago in Customer Portal & PI Square / General 0 No status

Auto select case language depends on site location when creating an case.

Please let customer portal to auto-detect case language when customer creating a new case. In many circumstances, the customer will ignore the language preference, and the case will push to PSE that support different language.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 Declined

Order the version numbers

When you go to create a new case online, you must choose the version number of the program. Please make sure that the versions are always in order. For example, for PI DataLink, the version numbers are listed in descending order, which is fine, bu...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Allow PI Connectors to be searched and selected

Currently, when you choose "Collection" under the Product Family, the list that appears under Product And License is limited. For example, the PI Connector For UFL does not appear and you cannot search for it. This defeats the purpose of the new C...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

Automatic case creation for license generation error

As a admin user, when experienced an error during license generation, I would like a technical support case created automatically on my behalf. And a representative from OSIsoft to contact me regarding the error. Currently, I need to contact techn...
Willy Seah Wei Liat over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Time zones for 'Working Hours'

On Windows PCs, date/time zones are referenced to UTC. In the picking list for 'Working Hours' in Add a Team Member (to OSIsoft Customer Portal), the available time zones are referenced to GMT. This seems outdated and should be standardised to UTC
Guest over 3 years ago in Customer Portal & PI Square / General 0 Evaluating

Eliminate the need to scroll on the sign-in page

On laptops, the contents of the sign-in page do not fit on the screen, so the user must scroll to see all of it. Please redesign the page so that the content fits on the screen. Shrink or eliminate the picture of the bridge, or send it into the ba...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / General 0 No status