AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 225 of 5192

    Be able to choose the preferred time zone or location of the tech support engineer

    Currently, myOSIsoft is set up to minimize the time that a customer needs to wait before receiving a response after they create a case. However, this means that if a customer creates a case outside of their regular working hours (e.g. overtime, ir...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    custom filter for tech support cases

    JNJ would like to be able to create custom filters for their tech support selection tickets, like for this list of sites, non NOC open cases, etc.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Format of tech support cases

    Threading features in tech support cases can be confusing, especially for large, long, complex interactions. The same message appears in multiple places in the thread making it hard to follow.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Download case attachments

    JNJ would like to be able to open attachments / download attachments to cases, but can only open “simple types” like word / PDF / excel, etc. If a zip is uploaded it is more or less useless to a portal user, cannot view, cannot download.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Show nick names I have added on Product page along with serial numbers for case creation

    I don't think anyone knows all the serial numbers for their PI archive servers. On the products page I have added nicknames to the archive server entries so I know which server is which serial number. When I create a case and have to choose a ser...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Have pre-defined PI Trends embedded in the body of the PI Notification Emails

    I would recommend that the PI Notification developer would have a way to embed a pre-defined PI Trend in the body of the PI Notification email so the end user does not have to open a ProcessBook trend as an attachment in ProcessBook. Thanks, Phi...
    Phil Jones over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Specify Negative Time Offsets in SQL Commander

    Customer would like to write a query to return a time column with a negative offset in the PI OLEDB Provider such as: SELECT time, (time - 1d) as datekey FROM piarchive]..[picomp2] WHERE tag='sinusoid' This query works SELECT time, (time + 1d) ...
    Guest over 3 years ago in AVEVA™ PI System Access (PSA) / PI OLEDB Driver 0 Declined

    PI ODBC driver for linus

    There is a pi JDBC driver for linux, but not an ODBC driver. This means that tools built around ODBC do not fully exploit the tools functionality. For example, RStudio has great database navigation tools that require ODBC.
    Guest over 3 years ago in AVEVA™ PI System Access (PSA) / PI ODBC Driver 0 Declined

    Automatically update Transpose Function in SQL Commander when referenced Element Template name is updated

    In PI SQL Commander, users can create Transpose Functions that are linked to Element Templates in AF. When the referenced Element Template is renamed in PI System Explorer, the Transpose Function in PI SQL Commander is no longer able to find the E...
    Guest over 3 years ago in AVEVA™ PI System Access (PSA) / PI OLEDB Enterprise 0 Declined

    Add Ability to Create Item Groups on the PI OPC DA Server

    As a PI OPC DA Server User, I would like to be able to create groups of tags (items) on the OPC Server, so that when I look for a specific tag in an OPC Client tool I don't have to search through the thousands of other tags that exist on my PI Ser...
    Guest over 3 years ago in AVEVA™ PI System Access (PSA) / PI OPC DA & HDA Servers 0 Declined