AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    custom filter for tech support cases

    JNJ would like to be able to create custom filters for their tech support selection tickets, like for this list of sites, non NOC open cases, etc.
    Guest almost 4 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Format of tech support cases

    Threading features in tech support cases can be confusing, especially for large, long, complex interactions. The same message appears in multiple places in the thread making it hard to follow.
    Guest almost 4 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Download case attachments

    JNJ would like to be able to open attachments / download attachments to cases, but can only open “simple types” like word / PDF / excel, etc. If a zip is uploaded it is more or less useless to a portal user, cannot view, cannot download.
    Guest almost 4 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Show nick names I have added on Product page along with serial numbers for case creation

    I don't think anyone knows all the serial numbers for their PI archive servers. On the products page I have added nicknames to the archive server entries so I know which server is which serial number. When I create a case and have to choose a ser...
    Guest almost 4 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Have pre-defined PI Trends embedded in the body of the PI Notification Emails

    I would recommend that the PI Notification developer would have a way to embed a pre-defined PI Trend in the body of the PI Notification email so the end user does not have to open a ProcessBook trend as an attachment in ProcessBook. Thanks, Phi...
    Phil Jones almost 4 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Interface for Modbus output to 4byte (32bit) registers

    There are Modus supporting devices that feature 32bit single registers (e.g ROC800-Series). PI Interface for Modbus should be updated to have support to output to these 4byte (32bit) registers. Currently PI Interface for Modbus only has support f...
    Guest almost 4 years ago in PI Interfaces / PI Interfaces for Modbus 2 No status

    PI Interface for OPC DA and VT_ARRAY|VT_BSTR datatype

    PI Interface for OPC DA has a plugin called "Time Array" to manage numerical arrays but string arrays are not supported. It would be a good improvement to develop this feature for string arrays.
    Guest almost 4 years ago in PI Interfaces / PI Interface for OPC DA 0 No status

    New start-up parameter /SYNC_TIME defining a floating-window during which the interface will keep a RDB table in sync with PI data archive

    The new RDBMSPI param:  /SYNC_TIME=rel_start_time,rel_end_time   for instance /SYNC_TIME=*-6h,*+1h When set, the interface: - after each execution of a query, which shall have the same "floating" window in its WHERE clause; for insta...
    Guest almost 4 years ago in PI Interfaces / PI Interface for RDBMS 1 No status

    DNP3: add functionality to allow outputs

    DNP3 - add functionality to allow outputs for binary and possibly other object groups/variations.
    Clint Ramsey almost 4 years ago in PI Interfaces / PI Interface for DNP3 0 Declined

    Accept the dd-mmm-yyyy format in the absolute time syntax for history recovery start and end times

    The PI Interface for RDBMS currently accepts the format dd-mmm-yy but not the format dd-mmm-yyyy for history recovery start and end times. The former format lacks the century, so the year is ambiguous. The latter format solves this problem and so...
    Kenneth Barber almost 4 years ago in PI Interfaces / PI Interface for RDBMS 0 No status