AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    PI Adapters should not overwrite parameters configured in the stream in ADH

    When we change any override parameters for a stream in ADH an adapter restart will overwrite what we configure in the stream. One example is changing the interpolation method for a stream in ADH because we want to see the trend as step. Every time...
    Fabio Dani about 3 years ago in AVEVA™ Adapters / General 0 No status

    Don't change product version information response structure

    The design of the /productinformation response has changed between EDS 2020 and EDS 2023 Patch 1. Our application missed the new position of the version string so I had to change code to catch it. I know the product has shipped so there is nothing...
    Guest over 3 years ago in Edge Data Store / General 1 Declined

    Accept HEX numbers for Register offsets in data selection

    Most modbus equipment providers provide information using registers in Hex format i.e. 0x0000 ~ 0xFFFF. It would be nice if the offset could accept this to avoid error in conversions HEX to DEC. Would make things alot more seamless/easier.
    Matthew Kishe over 3 years ago in AVEVA™ Adapters / AVEVA Adapter for Modbus TCP 0 Future consideration

    Enable Intellisense for Communities in API Console

    Intellisense does not work for data from a Community, in the API Console. I expect this is because Community is a newly-released feature and the API Console must eb updated to support it.
    Guest over 3 years ago in Developer Resources / CONNECT data services Developer Tools 0 No status

    ORC, parquet and avro file format support

    Customer files from on-premises systems are delivered to the cloud in ORC format for ingestion into Data Hub
    Guest almost 4 years ago in AVEVA™ Adapters / AVEVA Adapter for Structured Data Files 0 No status

    ***DELETE THIS SUGGESTION*** Allow PI Connectors to be searched and selected

    Currently, when you choose "Collection" under the Product Family, the list that appears under Product And License is limited. For example, the PI Connector For UFL does not appear and you cannot search for it. This defeats the purpose of the new C...
    Kenneth Barber almost 4 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Be able to choose the preferred time zone or location of the tech support engineer

    Currently, myOSIsoft is set up to minimize the time that a customer needs to wait before receiving a response after they create a case. However, this means that if a customer creates a case outside of their regular working hours (e.g. overtime, ir...
    Kenneth Barber almost 4 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    custom filter for tech support cases

    JNJ would like to be able to create custom filters for their tech support selection tickets, like for this list of sites, non NOC open cases, etc.
    Guest almost 4 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Format of tech support cases

    Threading features in tech support cases can be confusing, especially for large, long, complex interactions. The same message appears in multiple places in the thread making it hard to follow.
    Guest almost 4 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Download case attachments

    JNJ would like to be able to open attachments / download attachments to cases, but can only open “simple types” like word / PDF / excel, etc. If a zip is uploaded it is more or less useless to a portal user, cannot view, cannot download.
    Guest almost 4 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status