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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

ORC, parquet and avro file format support

Customer files from on-premises systems are delivered to the cloud in ORC format for ingestion into Data Hub
Guest almost 4 years ago in AVEVA™ Adapters / AVEVA Adapter for Structured Data Files 0 No status

Be able to choose the preferred time zone or location of the tech support engineer

Currently, myOSIsoft is set up to minimize the time that a customer needs to wait before receiving a response after they create a case. However, this means that if a customer creates a case outside of their regular working hours (e.g. overtime, ir...
Kenneth Barber almost 4 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

custom filter for tech support cases

JNJ would like to be able to create custom filters for their tech support selection tickets, like for this list of sites, non NOC open cases, etc.
Guest almost 4 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Format of tech support cases

Threading features in tech support cases can be confusing, especially for large, long, complex interactions. The same message appears in multiple places in the thread making it hard to follow.
Guest almost 4 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Download case attachments

JNJ would like to be able to open attachments / download attachments to cases, but can only open “simple types” like word / PDF / excel, etc. If a zip is uploaded it is more or less useless to a portal user, cannot view, cannot download.
Guest almost 4 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Show nick names I have added on Product page along with serial numbers for case creation

I don't think anyone knows all the serial numbers for their PI archive servers. On the products page I have added nicknames to the archive server entries so I know which server is which serial number. When I create a case and have to choose a ser...
Guest almost 4 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Have pre-defined PI Trends embedded in the body of the PI Notification Emails

I would recommend that the PI Notification developer would have a way to embed a pre-defined PI Trend in the body of the PI Notification email so the end user does not have to open a ProcessBook trend as an attachment in ProcessBook. Thanks, Phi...
Phil Jones almost 4 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

Create an API that helps deliver an appropriate amount of data to the user or application

As a data scientist or UI user, I don't know how much data I'm requesting when I ask for a sequence of data. However, I can provide some boundary conditions to help scope the request SO THAT OCS can deliver an appropriate level of detail for my us...
Guest almost 4 years ago in Developer Resources / CONNECT data services API 0 No status

Better Expose the Form Parameter in the API Console for Data View Data Calls

Currently, when executing a Data Views data call in the API Console, there is a checkbox for "Return tabular data (form=tableh)", but the form parameter has five possible values. Instead of a checkbox, if the form Parameter were exposed as a drop ...
Guest almost 4 years ago in Developer Resources / CONNECT data services Developer Tools 0 No status

API Console intellisense should display items in sorted order

When the intellisense is suggesting available items such as Streams when querying using the API console, the order these are presented to the user is seemingly random. It would be a lot more helpful if the order would be sorted, especially for cas...
Guest almost 4 years ago in Developer Resources / CONNECT data services Developer Tools 0 No status