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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 57 of 5192

custom filter for tech support cases

JNJ would like to be able to create custom filters for their tech support selection tickets, like for this list of sites, non NOC open cases, etc.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Format of tech support cases

Threading features in tech support cases can be confusing, especially for large, long, complex interactions. The same message appears in multiple places in the thread making it hard to follow.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Download case attachments

JNJ would like to be able to open attachments / download attachments to cases, but can only open “simple types” like word / PDF / excel, etc. If a zip is uploaded it is more or less useless to a portal user, cannot view, cannot download.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Show nick names I have added on Product page along with serial numbers for case creation

I don't think anyone knows all the serial numbers for their PI archive servers. On the products page I have added nicknames to the archive server entries so I know which server is which serial number. When I create a case and have to choose a ser...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Have pre-defined PI Trends embedded in the body of the PI Notification Emails

I would recommend that the PI Notification developer would have a way to embed a pre-defined PI Trend in the body of the PI Notification email so the end user does not have to open a ProcessBook trend as an attachment in ProcessBook. Thanks, Phi...
Phil Jones over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

Options for Detail Error logging

I would like to see increased level of logging to identify potential issues with the operation of PICC especially since the alarms page is deprecated.
Guest over 3 years ago in PI Cloud Connect 0 No status

Rename Subscriber tags when Publisher tagname changes if a flag is on

When a tag on the publisher side is renamed, the tagname on the subscriber side does not get changed to the new name. As a subscriber, I would like to have an option when setting up the subscription, to flag the subscription so that if a tag with...
Guest over 3 years ago in PI Cloud Connect 0 No status