AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!

We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.

This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

Customer Portal Overall

Showing 57

11 VOTE

Allow user-configured custom names for sites on the Customer Portal

I would like to be able to nickname my organization's sites on the Customer Portal so that they can be easily identified by users who create cases or download products. The names given to the sites are not always clear to the users and are sometim...

Guest over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

9 VOTE

State the supported browser more clearly on mainpage

It would be nice if the supported browser list/symbols are shown to the customer in the main page. This will communicate to customers clearly that which browsers are supported. Currently when customer access customer portal, it is hard to know wha...

Jinmo Yi over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

7 VOTE

Manage NOC alerts for other (non admin users)

As you know lots of users have received by email NOC alerts, even users that are not active on the portal It would be good if and admin user could manage the NOC alerts for the users that need to receive them

asanzacedo over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

6 VOTE

Multiple Companies Managed

I have several companies that I adminI'd like to be able to focus on one company's sites at a time with some sort of grouping function.

Guest over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

6 VOTE

Provide useable downloadable data for analyzing past NOC calls

While it is helpful to be able to see a history of NOC Cases in the portal, it would be helpful to be able to download the history for analysis. This would require a list of NOC calls with the name of the site, the case number, the Subject, the De...

Guest over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

5 VOTE

Option for Admin User to be copied on all case interaction e-mails

As an Admin User, I would like to be able to opt in to being cced on all case interaction e-mails for any cases for my sites. That way I can be aware of the issues my team is facing as the case interactions occur.

Guest over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

5 VOTE

Expand Truncated Fields

Customer often comes across truncated fields with no way to read the entire field which sometimes has a version on the hidden end. Wondering if fields could be resizable or resize window width.

Guest over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

5 VOTE

Access Customer Portal with customer SSO authentication

My customer would like to be able to access the OSISoft Customer portal using THEIR SSO infrastructure. This saves the user having to sync passwords, and also mean that the password policy of the end-user is applied. Preferably a user would be ent...

Guest over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

4 VOTE

Test your changes before put them online

i lost my access and as such i cannot opencase or read a lb. Nice work:((

Guest over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

4 VOTE

More clearly differentiate Deactivated users on My Team page

Currently the Active status slider on the My Team page is greyed out for one of three reasons: 1) The user has been deactivated 2) You do not have permissions to deactivate the user 3) The user is yourself (so that you do not accidentally remove ...

Guest over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status