AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Customer Portal Overall

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system requirements

Product Search Please bring back the old list of products that listed the current version of the product and system requirements. Even if we don't yet have the license for a product, this older mechanism made it much easier to find information.
Bill Sublette about 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Make the portal pages 16:10 - not 4:3

This is the 21st century. The majority of users are using screens in a 16:9 or 16:10 aspect ratio, or will shortly do so. Why should a newly launched (!) portal be 4:3, and crop vital column contents e.g. in the "Products" section("PI Connector fo...
Guest about 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

new service request notifications

I would like to get informed by e-mail when someone creates new service requests for my site.
Maxime Raguenet about 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

make page content expand to the full width of the browser

that can also give us more characters in the feed
MarkGoepel about 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Option for Admin User to be copied on all case interaction e-mails

As an Admin User, I would like to be able to opt in to being cced on all case interaction e-mails for any cases for my sites. That way I can be aware of the issues my team is facing as the case interactions occur.
Guest about 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Streamline changing of roles

As an admin changing the role for a user requires you to enter into each user and updating the role. Unfortunately phone number and/or other fields such as working times, timezone, etc. typically aren't set and these are required. This means that ...
Guest about 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Provide useable downloadable data for analyzing past NOC calls

While it is helpful to be able to see a history of NOC Cases in the portal, it would be helpful to be able to download the history for analysis. This would require a list of NOC calls with the name of the site, the case number, the Subject, the De...
Guest about 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Admin action distributed to multiple admins

My sites typically have multiple admins, who are responsible for adding / removing / updating user lists. It would be great if there was a way to queue or distribute admin actions for a site across all the admins for that site. Example, a new user...
Guest about 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Attach my site's architecture diagram

I'd like to be able to attach my site's architecture diagram via the customer portal. This would allow me to avoid having to re-explain my architecture every time I call into Tech Support and speak with a new support engineer.
Guest about 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status
102 VOTE

Customer would like to either have "Feed" articles delivered to Email, or as an RSS feed

Customer would like new items in his / her "feed" to be delivered to his / her email (maybe daily?) or via an RSS feed.
Guest about 3 years ago in Customer Portal & PI Square / Customer Portal Overall 9 No status