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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Customer Portal Overall

Showing 66 of 4816

Make default Customer Portal site configurable

When your organization has many sites, it would be helpful if you could pick which one would be selected by default in the customer portal. This would save a lot of time when either downloading products or entering Tech Support requests.
Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Permit users to have different access levels at different sites

Currently the Admin from one company site can add a user from a different company site at a lower level, and the level is propagated across all sites. The user may be an admin at Site A, but if added as a Super user at Site B, the admin level acce...
Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Add support for TLS 1.3

Please add support for TLS 1.3 to customers.osisoft.com so that it loads more quickly and more securely. The home page is already very slow to load. Need every speed boost that we can get.
Kenneth Barber almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Access Customer Portal with customer SSO authentication

My customer would like to be able to access the OSISoft Customer portal using THEIR SSO infrastructure. This saves the user having to sync passwords, and also mean that the password policy of the end-user is applied. Preferably a user would be ent...
Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Quickly add fellow admins for many, many sites

I administrate many sites. I need a way to quickly add a fellow admin that matches my own view and access.
Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Add a space between the first name and last name in the description of migrated cases

In migrated cases, the description appears as: Note: This case has been opened by the following person - KennethBarber There should be a space between the first name and the last name.
Kenneth Barber almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Streamline changing of roles

As an admin changing the role for a user requires you to enter into each user and updating the role. Unfortunately phone number and/or other fields such as working times, timezone, etc. typically aren't set and these are required. This means that ...
Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Admin action distributed to multiple admins

My sites typically have multiple admins, who are responsible for adding / removing / updating user lists. It would be great if there was a way to queue or distribute admin actions for a site across all the admins for that site. Example, a new user...
Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Include the Article Number in the KCS name

Include the Article Number in the KCS name. Referring to the KCS articles by their long titles can be confusing. Much easier to reference a KCS number or KB number.
Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No Status

Report of training who took what training in my organization (Training metrics)

My customers would like to see who took the online or classroom training from OSIsoft within thier organization. It will help track the training status and requirements.
Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No Status