AVEVA™ PI System™ Feedback Portal

Welcome to our new feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Customer Portal Overall

Showing 66

Allow user to export user configurations from My Teams page to a file

As an Admin User, I would like to be able to export a list of all users under the My Teams section of the Customer Portal with information including the user's name, e-mail address, profile, active status, and the sites with which they are associa...
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Add support for TLS 1.3

Please add support for TLS 1.3 to customers.osisoft.com so that it loads more quickly and more securely. The home page is already very slow to load. Need every speed boost that we can get.
Kenneth Barber over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

sort sites alphabetically by site name

Customer has many sites (over 60). The dropdown is not intuitive as the legal name is not constant (and not editable), and the list is sorted by alphabet on the legal name. Can we provide the ability to be able to sort sites alphabetically by site...
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Provide a chronological timeline of releases that goes back at least 2 years.

I was reviewing one of OSI's newsletter articles published earlier this year with a colleague. It said: "On April 14th, OSIsoft released several patches and PI System component upgrades that are available for download now. The focus of these rel...
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 2 No Status

Expand Truncated Fields

Customer often comes across truncated fields with no way to read the entire field which sometimes has a version on the hidden end. Wondering if fields could be resizable or resize window width.
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Access Customer Portal with customer SSO authentication

My customer would like to be able to access the OSISoft Customer portal using THEIR SSO infrastructure. This saves the user having to sync passwords, and also mean that the password policy of the end-user is applied. Preferably a user would be ent...
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Make posts on Tech Support cases editable

As a Customer Portal user, I would like to be able to modify my posts on Tech Support cases so that I can easily add information to an existing post or remove information that was included by mistake (for example, sensitive machine information).
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Add a warning before creating a Tech Support Case post with an automatic link.

After typing a URL into a post in a Tech Support case, a link is automatically added to the post. This link remains even after the URL is deleted from the post. As a Customer Portal user, I would like a warning that an automatic link will be adde...
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Show more than the last three "Recently updated ideas" on the User Feedback home page

The front page of the User Feedback homepage only shows the last three most recently updated ideas. Quite often more than three changes are made at once. Those are invisible (unless you get a notification because you voted for an idea or similar)....
Christoph Rose over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Collaborative Behaviour - Service Request

At the moment there's no possibility to modify a service requested by the customer from the portal like updating the description or request cancelling. The whole management has to be done via email instead of directly in the portal. On the other h...
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status