AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Customer Portal & PI Square

Showing 251

Permit users to have different access levels at different sites

Currently the Admin from one company site can add a user from a different company site at a lower level, and the level is propagated across all sites. The user may be an admin at Site A, but if added as a Super user at Site B, the admin level acce...
Guest over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Add support for TLS 1.3

Please add support for TLS 1.3 to customers.osisoft.com so that it loads more quickly and more securely. The home page is already very slow to load. Need every speed boost that we can get.
Kenneth Barber over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Explain the difference between each type of blog post audience

When you write a blog post on the new PI Square, you are presented with these options in the "Audience" dropdown menu: All Authenticated User Community Customer Guest Internal However, it is not clear what each option means. Please make this clear...
Kenneth Barber over 2 years ago in Customer Portal & PI Square / PI Square Online Community 3 No status

make PISquare new interface readable

currently posts are impossible to read. 1. can't find the right answer (the first one liste generally is not the first one) 2. seems like some answers are missing (someone is answearing to someone's answer that's not there) 3. 4th level answers wi...
Maxime Raguenet over 2 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

Notify users when someone replies to their comment

So far, I've gotten notifications whenever someone mentions me or whenever someone replies to one of my questions, whether the reply is directly in response to the question or a reply to another comment. However, I don't get a notification when so...
Kenneth Barber over 2 years ago in Customer Portal & PI Square / PI Square Online Community 1 No status

Notify users when they receive a message

Notification upon receipt of a message has been standard since at least the days of raising a flag on a mailbox, but PI Square doesn't do this. You need to either look at the "Recent Messages" section of your profile or click on your picture in th...
Kenneth Barber over 2 years ago in Customer Portal & PI Square / PI Square Online Community 1 No status

Display the "common" product names in addition to the version numbers in Known Issues

It's difficult to know at a glance what version is affected by looking only at the long product number. It would be good to also list the product name; for example, list 2023 SP1 Patch 1 in addition to 3.9.1.0 for fixes in this version of PI Vision.
Brent Bregenzer 9 months ago in Customer Portal & PI Square / Knowledge Base 0 No status

Easy access to quotes.

I have to submit POs before I can download the quote shown in the window. Can this be more intuitive?
Guest over 2 years ago in Customer Portal & PI Square / Quotes 1 No status

Provide more information in Customer quotes for services and related expenses

The quotes provided for T&L related to onsite services are too generic. It is difficult to tell the difference among a set of quotes which leads to confusion when matching POs against them. It would also be helpful to have more information on ...
Guest over 2 years ago in Customer Portal & PI Square / Quotes 0 No status

Allow users to see number of consumed/available service days

When looking at service activity details on the customers portal, I would like to see the number of ordered service days as well as the number of already delivered service days for this particular service activity.
Guest over 2 years ago in Customer Portal & PI Square / Services 0 No status