AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Attach my site's architecture diagram

I'd like to be able to attach my site's architecture diagram via the customer portal. This would allow me to avoid having to re-explain my architecture every time I call into Tech Support and speak with a new support engineer.
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Make default Customer Portal site configurable

When your organization has many sites, it would be helpful if you could pick which one would be selected by default in the customer portal. This would save a lot of time when either downloading products or entering Tech Support requests.
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Permit users to have different access levels at different sites

Currently the Admin from one company site can add a user from a different company site at a lower level, and the level is propagated across all sites. The user may be an admin at Site A, but if added as a Super user at Site B, the admin level acce...
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Add support for TLS 1.3

Please add support for TLS 1.3 to customers.osisoft.com so that it loads more quickly and more securely. The home page is already very slow to load. Need every speed boost that we can get.
Kenneth Barber about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Access Customer Portal with customer SSO authentication

My customer would like to be able to access the OSISoft Customer portal using THEIR SSO infrastructure. This saves the user having to sync passwords, and also mean that the password policy of the end-user is applied. Preferably a user would be ent...
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Explain the difference between each type of blog post audience

When you write a blog post on the new PI Square, you are presented with these options in the "Audience" dropdown menu: All Authenticated User Community Customer Guest Internal However, it is not clear what each option means. Please make this clear...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / PI Square Online Community 3 No status

make PISquare new interface readable

currently posts are impossible to read. 1. can't find the right answer (the first one liste generally is not the first one) 2. seems like some answers are missing (someone is answearing to someone's answer that's not there) 3. 4th level answers wi...
Maxime Raguenet about 2 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

Notify users when someone replies to their comment

So far, I've gotten notifications whenever someone mentions me or whenever someone replies to one of my questions, whether the reply is directly in response to the question or a reply to another comment. However, I don't get a notification when so...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / PI Square Online Community 1 No status

Notify users when they receive a message

Notification upon receipt of a message has been standard since at least the days of raising a flag on a mailbox, but PI Square doesn't do this. You need to either look at the "Recent Messages" section of your profile or click on your picture in th...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / PI Square Online Community 1 No status

Pi Notifications should have smarts to exclude or N/A message body content for excluded attributes created from templates.

Pi Notifications should have smarts to exclude or N/A message body content for excluded attributes created from templates. Currently if we have say 4 attributes in an element template, and some instance elements have a couple of those "excluded", ...
Zubin Najmi 7 months ago in AVEVA™ PI Server / Notifications 0 No status