AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Customer Portal & PI Square

Showing 271

Streamline changing of roles

As an admin changing the role for a user requires you to enter into each user and updating the role. Unfortunately phone number and/or other fields such as working times, timezone, etc. typically aren't set and these are required. This means that ...
Guest over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Admin action distributed to multiple admins

My sites typically have multiple admins, who are responsible for adding / removing / updating user lists. It would be great if there was a way to queue or distribute admin actions for a site across all the admins for that site. Example, a new user...
Guest over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Clarify "My NOC Cases" and "All NOC Cases"

The Customer Portal allows you to filter for "My NOC Cases" and "All NOC Cases". These should be reworded to "My Open NOC Cases" and "All Open NOC Cases", otherwise a customer may try to use these filters to find closed NOC cases, only to be disap...
Kenneth Barber over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 1 In development

Include the Article Number in the KCS name

Include the Article Number in the KCS name. Referring to the KCS articles by their long titles can be confusing. Much easier to reference a KCS number or KB number.
Guest over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

Report of training who took what training in my organization (Training metrics)

My customers would like to see who took the online or classroom training from OSIsoft within thier organization. It will help track the training status and requirements.
Guest over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Feedback has any value?

We are giving feedback on various products and services. Customer portal is the most frustrating one. Voted on numerous items but I see no value because there is no progress. Is there a place where OSIsoft can post what they are improving/improv...
Guest over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Show more than the last three "Recently updated ideas" on the User Feedback home page

The front page of the User Feedback homepage only shows the last three most recently updated ideas. Quite often more than three changes are made at once. Those are invisible (unless you get a notification because you voted for an idea or similar)....
Christoph Rose over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Change "Feature-Policy" to "Permissions-Policy" on https://websupport.osisoft.com/

See the link below, which also scores the website with an A. This change should bring the score up to A+. https://securityheaders.com/?q=https%3A%2F%2Fwebsupport.osisoft.com%2F
Kenneth Barber over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Enable OCSP stapling on customers.osisoft.com

OCSP stapling means the web server sending the certificate revocation status with the certificate to the users' browsers, which avoids the need for the browsers to contact the certificate authority to get this information. OCSP stapling will make ...
Kenneth Barber over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Change the placeholder text and its behaviour when inserting a link in a comment

Currently, when you go to insert a link in a comment, the text http:// is already entered. Since I usually enter links by pasting them from the clipboard, I highlight this placeholder text in preparation to delete it, but if I drag my cursor outsi...
Kenneth Barber over 2 years ago in Customer Portal & PI Square / PI Square Online Community 2 No status