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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

ADD A NEW IDEA

Customer Portal & PI Square

Showing 271

The current OSISoft web site is not working with Microsoft Internet Explorer 11 which is the supported

Good Morning Ali, Thanks for u email. The current OSISoft web site is not working with Microsoft Internet Explorer 11 which is the supported browser in Saudi Aramco. Although we tried FireFox as well as Microsoft Edge. Both also are not supported ...
Guest about 2 years ago in Customer Portal & PI Square / General 2 No status

Allow new method(s) in the Quindar Interface

1) The Survalent System API allows references to be pulled by station, or by PointID. While Station migrates around periodically in our processes, PointID does not, and is fixed. This would reduce tag change management by greater than 50% in our p...
Guest about 2 years ago in Customer Portal & PI Square / General 1 No status

Remove Idea from Create Content on PI Square

PI Square users can still create Ideas. Remove this option or redirect to this site
JTWhite about 2 years ago in Customer Portal & PI Square / General 3 Planned

support severity

Would like to fully understand the OSIsoft Support severity system. What makes a ticket critical? When is a Support ticket escalated? When does a ticket change ownership?
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

View all Support tickets and status

Wants access to all of an organization's Support tickets globally and by site.
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Change "CaseDetail" to "Case Detail" in the title of case pages

When you click on a case, the title of the web page, as shown in the browser tab, is "CaseDetail". This should be "Case Detail"
Kenneth Barber about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 Evaluating

Allow users to browse >2 pages of cases to view older cases

Currently, I can see only 2 pages of closed cases and I cannot see any of the cases that I started before 2017. I deleted the case emails long ago on the assumption that the communications would always still be available online, which they are not...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Group Developers Club users into a single group

In the software download area I see my various PI Servers but there is also a large list of PI Developers Club licenses. As with all the products associated with each PI Server, I would like to roll all Developers Club licenses into a single categ...
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Customer Portal Feedback

I am using the products page on the Customer Portal and I believe that some changes should be made, regarding the display of release dates and version numbers directly from the download UI, as I feel that this is a necessary column to include, and...
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

Clarify "My NOC Cases" and "All NOC Cases"

The Customer Portal allows you to filter for "My NOC Cases" and "All NOC Cases". These should be reworded to "My Open NOC Cases" and "All Open NOC Cases", otherwise a customer may try to use these filters to find closed NOC cases, only to be disap...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 1 In development