AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Customer Portal & PI Square

Showing 273

Allow following articles to see when it is validated or has been updated

Need to ability to subscribe for updates to the article for when a fix has been found/validated - get notifications on bug status, as well as any available workarounds. This is especially important for non-validated articles
Gabriel Verreault almost 3 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

Show votes on the latest article version on customer portal

Right now, the vote numbers on articles are cumulative; they show all of the votes the article has received over the life of the article. As a result, if there is a problem with an article, say a broken link, then it will get a lot of negative vo...
Guest almost 3 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

Add "This affects me" button to Known Issue (bug) articles

As a customer, I would like to be able to indicate that a particular Known Issue (bug) affects me so that OSIsoft can properly assess the impact of it.
Guest almost 3 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

Notify affected users when a Known Issue (bug) is resolved

As a customer, I would like to be notified when a Known Issue (bug) that affects me is resolved so that I can assess whether to upgrade.
Guest almost 3 years ago in Customer Portal & PI Square / Knowledge Base 2 No status

Write a KB article that shows the succession of products

OSIsoft has made many products over the years, and many of those products have been deprecated and/or succeeded. The deprecation/succession documentation is currently scattered. Based on personal experience, this is extremely confusing for someone...
Kenneth Barber almost 3 years ago in Customer Portal & PI Square / Knowledge Base 2 No status

Write a KB article that explains confusing PI terms

OSIsoft uses many synonyms and similar-sounding terms. This can get confusing, especially for beginners. Please write a KB article outlining some of these confusing terms. For example: Archived = historized = stored/saved in PI Backfill = backdate...
Kenneth Barber almost 3 years ago in Customer Portal & PI Square / Knowledge Base 3 No status

Move known issues out of My feed and as a separate item under Quick Links

Turning on known issues for My Feed is an utter fail. Just provide it as a quick link and add filters by product
Guest almost 3 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

Expose Known Issue (also known as Bug or Work Item) number on the Customer Portal

As a customer, I would like to be able to see the Work Item Number from the Release Notes on the corresponding Customer Portal Known Issue article so that I can read more detailed information on it to determine whether to upgrade. Currently it i...
Guest almost 3 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

Replace the screenshot of a table with an HTML table in the "Initialization File Structure" article

https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=KB01951 This article features an excessive amount of text in screenshots. For the code, you could argue that the screenshots were needed to capture some of the highlighting and s...
Kenneth Barber almost 3 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

***DELETE THIS SUGGESTION*** Update the "piadmins vs piadmin" KB article

https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=piadminsvspiadmin Changes to make: Change "then" to "than" Change the Live Library link to: https://docs.osisoft.com/bundle/pi-server/page/built-in-pi-identities-users-and-groups...
Kenneth Barber almost 3 years ago in Customer Portal & PI Square / Knowledge Base 1 No status