All ideas

Showing 4928

Rename "Timed Data" to "Data At Timestamps"

When I see "Timed Data", I think: "Well of course my data is timed! But what does this button do?". "Timed Data" retrieves interpolated/archived values at the given timestamps. Please rename "Timed Data" to better reflect this. I recommend "Data A...

Kenneth Barber over 2 years ago in AVEVA™ PI DataLink™ / Help / Documentation / Videos 0 No status

1 VOTE

add ability to request averages instead of instantaneous data for trends on displays

When looking at longer time intervals, pulling all data on a display of trends can lead to slow response. Often hour or day averages are more appropriate and would reduce amount of data that needs to be sent from PI server to user. If looking at 1...

brian.e.roberts about 1 year ago in AVEVA™ PI Vision™ / User Experience 0 No status

2 VOTE

Move known issues out of My feed and as a separate item under Quick Links

Turning on known issues for My Feed is an utter fail. Just provide it as a quick link and add filters by product

Guest over 2 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

2 VOTE

Auto select case language depends on site location when creating an case.

Please let customer portal to auto-detect case language when customer creating a new case. In many circumstances, the customer will ignore the language preference, and the case will push to PSE that support different language.

Guest over 2 years ago in Customer Portal & PI Square / On-line Case Creation 0 Declined

2 VOTE

Order the version numbers

When you go to create a new case online, you must choose the version number of the program. Please make sure that the versions are always in order. For example, for PI DataLink, the version numbers are listed in descending order, which is fine, bu...

Kenneth Barber over 2 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

2 VOTE

Allow PI Connectors to be searched and selected

Currently, when you choose "Collection" under the Product Family, the list that appears under Product And License is limited. For example, the PI Connector For UFL does not appear and you cannot search for it. This defeats the purpose of the new C...

Kenneth Barber over 2 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

2 VOTE

Automatic case creation for license generation error

As a admin user, when experienced an error during license generation, I would like a technical support case created automatically on my behalf. And a representative from OSIsoft to contact me regarding the error. Currently, I need to contact techn...

Willy Seah Wei Liat over 2 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

2 VOTE

Remove product family from product search criteria

The Search in the ‘Product’ Section of the Portal allows customers to search a number of fields including anything in the ‘Custom Name’ field. Thus they can name their servers meaningful names (to them) and be able to find them easily. This is a ...

Guest over 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

2 VOTE

Pick one: "install kit" or "installation kit"

In the download window, "Installation Kit" is used as the category name and as a File Type, but the File Names may use "Installation Kit" or "Install Kit", usually the latter. Please use only a single name to avoid confusion and inconsistencies.

Kenneth Barber over 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

2 VOTE

Do not wipe nicknames on products page

"The yearly partner fees renewal generated new server objects in our database, so that is why you are not seeing the previous nicknames."-OSIsoft support I would like to submit an enhancement request to not overwrite the customer's nicknames (may...

Guest over 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

Please enter your email address

FILTER BY CATEGORY