AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Customer Portal & PI Square

    Show product release dates on download page

    In order to more clearly identify a particular download version, it would be helpful to see its release date on the download page.
    Guest almost 4 years ago in Customer Portal & PI Square / Product Downloads 1 No status

    Fix Customer Portal Timeout Issue - New Case Creation

    When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
    Mohammed Qasim Asghar about 1 year ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Provide a list of all software components, including their quantities and end dates, for each site.

    It is important to have visibility into the products associated with each license, including their usage quantities and expiration dates
    Somchai Limwongsaree 11 months ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    Provide a 'virtual cabinet' for users to store favorite KB articles

    Documentation is great and Tech Support exceeds our expectations. I would like to suggest to create a 'virtual cabinet' where the user (me) could save its favorites or most use KB Articles or manuals for references, I think it would facilitate our...
    Guest almost 4 years ago in Customer Portal & PI Square / Knowledge Base 3 No status

    State the supported browser more clearly on mainpage

    It would be nice if the supported browser list/symbols are shown to the customer in the main page. This will communicate to customers clearly that which browsers are supported. Currently when customer access customer portal, it is hard to know wha...
    Jinmo Yi almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    When viewing a question on its own page, expand long comments by default

    Currently, from the home page, we can view questions on a separate page by clicking on the time that the question was posted. When we do this, I feel that long comments should be expanded by default. That is, we should never see the option to "Exp...
    Kenneth Barber almost 4 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

    Improve category selection on case creation page so that it's clearer which to select

    The case creation page requires a selection of a category (eg. "Technical", "PI Developers Club License", "Customer Portal"), but at the moment, we are finding a non-negligible quantity of cases are submitted to the incorrect category. This cate...
    Guest almost 4 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Make Product Release announcements more consistent

    There is no consistent way to know if new product releases have occurred. Sometimes there is a new release alert in the Feed, but many times there is no alert. When there is an alert often the downlinks are missing. This is currently the most pres...
    Guest almost 4 years ago in Customer Portal & PI Square / General 0 No status

    Can we please also get Syntax Highlighting for blog posts?

    I was under the impression that Syntax Highlighting is a general feature and now learn that blog posts don't have it because "blog" is an adopted child. Can we please treat "blog" like the rest of the family?
    Guest almost 4 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

    Allow following articles to see when it is validated or has been updated

    Need to ability to subscribe for updates to the article for when a fix has been found/validated - get notifications on bug status, as well as any available workarounds. This is especially important for non-validated articles
    Gabriel Verreault almost 4 years ago in Customer Portal & PI Square / Knowledge Base 0 No status