Customer Portal & PI Square

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Add ability to enable email notifications for OSIsoft Alerts

As a PI System Admin, I would like to be notified via email when OSIsoft issues an alert. Currently, I have to log into the Customer Portal and check my feed to see if there is a new alert as it is only possible to enable email notifications for ...

Guest about 2 years ago in Customer Portal & PI Square / Knowledge Base 1 No status

6 VOTE

Please don't show me older expired product licenses

It's confusing - I have old expired licenses that I'm requesting download access, and unknown to me, there is another site has the current license that I'm looking for. Rather than just emailing the account team of my download request, just direct...

Guest about 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

6 VOTE

Multiple Companies Managed

I have several companies that I adminI'd like to be able to focus on one company's sites at a time with some sort of grouping function.

Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

6 VOTE

Provide useable downloadable data for analyzing past NOC calls

While it is helpful to be able to see a history of NOC Cases in the portal, it would be helpful to be able to download the history for analysis. This would require a list of NOC calls with the name of the site, the case number, the Subject, the De...

Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

6 VOTE

Be able to hide the "Getting Started with the Community" pane

This pane appears on a person's own profile and is needed only when the person is new to the new PI Square. After that, it is a waste of visual space. Arguably, if the pane never existed, I think that users learn just fine on their own how to use ...

Kenneth Barber about 2 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

6 VOTE

Enable links to specific comments in a discussion

In the old PI Square, there were direct links to each post in discussion thread, which was handy for (at least) the following three use cases: 1. Alerts (email or on the site) for new posts on a discussion took you directly to the new post. 2. Ale...

Brent Bregenzer about 2 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

6 VOTE

Better use of white space on PI Square

The PI Square feed appears to be portrait formatted, leaving a lot of white space left and right hand side, especially when using a wide screen monitor. As a result we often see undesired line breaks killing our attempts to create nice looking pos...

Guest about 2 years ago in Customer Portal & PI Square / PI Square Online Community 1 No status

1 VOTE

Allow for feedback on KB Articles

Currently, I can upvote or downvote, but not give any text feedback on a KB Article. I'd like to share feedback such "please including how to check the archive flag" or "error XYZ would also be resolved by this KB Article". This is possible in the...

Kelsey Bobeck 5 months ago in Customer Portal & PI Square / Knowledge Base 0 No status

5 VOTE

Enable filtered searches for users across many pages on My Team

As an Admin User, I have to manage many hundreds of users on My Team section. When I need to assign a new site to a user or change the user profile (to Download User for instance), I need to find this user across many pages. I cannot search for th...

Guest about 2 years ago in Customer Portal & PI Square / Search 1 No status

5 VOTE

Improve MSF mismatch instruction

Currently, the instruction says, "Please confirm that you have uploaded the correct MSF. If this issue persists with a correct MSF, please open a support ticket by selecting the option below". The instruction can be inferred as the user has upload...

Willy Seah Wei Liat about 2 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

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