AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

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    Allow Configuration of PI to CONNECT Proxy Settings

    Allow for manual configuration of proxy settings for the PI to CONNECT Agent. Items such as the endpoint to use as well as how to authenticate (default credentials, specified username/password).
    Guest over 3 years ago in PI to CONNECT 0 No status

    Provide a 'virtual cabinet' for users to store favorite KB articles

    Documentation is great and Tech Support exceeds our expectations. I would like to suggest to create a 'virtual cabinet' where the user (me) could save its favorites or most use KB Articles or manuals for references, I think it would facilitate our...
    Guest over 3 years ago in Customer Portal & PI Square / Knowledge Base 3 No status

    State the supported browser more clearly on mainpage

    It would be nice if the supported browser list/symbols are shown to the customer in the main page. This will communicate to customers clearly that which browsers are supported. Currently when customer access customer portal, it is hard to know wha...
    Jinmo Yi over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    When viewing a question on its own page, expand long comments by default

    Currently, from the home page, we can view questions on a separate page by clicking on the time that the question was posted. When we do this, I feel that long comments should be expanded by default. That is, we should never see the option to "Exp...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

    Customer ability to set primary site in the Portal

    I’ve been interacting with customer support regarding an issue I’ve experienced repeatedly with the OSIsoft customer portal, and they suggested I contact this address to make a suggestion. The issue occurs when creating a new support case, specifi...
    Guest 10 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Enable Dynamic Transfer Selection Criteria that PI to CONNECT periodically re-evaluates

    Have an option such that the transfer selection criteria are dynamically evaluated. Example: User selects AF root node Chooses "all elements" below that node Rather than explicit selection of add elements, evaluate dynamically so that as elements ...
    Brian Deslatte over 1 year ago in PI to CONNECT / General 0 No status

    Alert if ingress detected to be in a bad state

    During 2 recent lighthouse projects, most recently with Kimball Electronics, the machine hosting the PI to CONNECT agent experienced a reboot due to patch installations. PI to CONNECT didn't properly restart (we'll investigate that separately) and...
    Guest over 1 year ago in PI to CONNECT / General 0 No status

    Improve category selection on case creation page so that it's clearer which to select

    The case creation page requires a selection of a category (eg. "Technical", "PI Developers Club License", "Customer Portal"), but at the moment, we are finding a non-negligible quantity of cases are submitted to the incorrect category. This cate...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Make Product Release announcements more consistent

    There is no consistent way to know if new product releases have occurred. Sometimes there is a new release alert in the Feed, but many times there is no alert. When there is an alert often the downlinks are missing. This is currently the most pres...
    Guest over 3 years ago in Customer Portal & PI Square / General 0 No status

    Can we please also get Syntax Highlighting for blog posts?

    I was under the impression that Syntax Highlighting is a general feature and now learn that blog posts don't have it because "blog" is an adopted child. Can we please treat "blog" like the rest of the family?
    Guest over 3 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status