Customer Portal & PI Square

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Add support for HTTP/2 and HTTP/3 on both the Customer Portal and the Partner Portal

Currently, both the Customer Portal and the Partner Portal support only HTTP/1.1. Please add support for HTTP/2 and HTTP/3 for both of these sites. This will make them load faster and will hopefully solve the complaints about their slow load times...

Kenneth Barber almost 2 years ago in Customer Portal & PI Square / General 0 No Status

4 VOTE

Test your changes before put them online

i lost my access and as such i cannot opencase or read a lb. Nice work:((

Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

4 VOTE

More clearly differentiate Deactivated users on My Team page

Currently the Active status slider on the My Team page is greyed out for one of three reasons: 1) The user has been deactivated 2) You do not have permissions to deactivate the user 3) The user is yourself (so that you do not accidentally remo...

Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

4 VOTE

Increase the spacing between the tabs

Currently, each tab is separated by a 2-space gap. This is not enough to distinguish the tabs at a glance and makes it difficult to recognize the boundary of any tab, which slows the user experience. Please make the gap size adapt to the window wi...

Kenneth Barber almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No Status

4 VOTE

make page content expand to the full width of the browser

that can also give us more characters in the feed

MarkGoepel almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

4 VOTE

Attach my site's architecture diagram

I'd like to be able to attach my site's architecture diagram via the customer portal. This would allow me to avoid having to re-explain my architecture every time I call into Tech Support and speak with a new support engineer.

Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

4 VOTE

Make default Customer Portal site configurable

When your organization has many sites, it would be helpful if you could pick which one would be selected by default in the customer portal. This would save a lot of time when either downloading products or entering Tech Support requests.

Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

4 VOTE

Permit users to have different access levels at different sites

Currently the Admin from one company site can add a user from a different company site at a lower level, and the level is propagated across all sites. The user may be an admin at Site A, but if added as a Super user at Site B, the admin level acce...

Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

4 VOTE

Add support for TLS 1.3

Please add support for TLS 1.3 to customers.osisoft.com so that it loads more quickly and more securely. The home page is already very slow to load. Need every speed boost that we can get.

Kenneth Barber almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

4 VOTE

Access Customer Portal with customer SSO authentication

My customer would like to be able to access the OSISoft Customer portal using THEIR SSO infrastructure. This saves the user having to sync passwords, and also mean that the password policy of the end-user is applied. Preferably a user would be ent...

Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

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