Skip to Main Content
AVEVA™ PI System™ Feedback Portal

Welcome to our new feedback site!

We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.

This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

Status No Status
Categories General
Created by Ee Sheing Lee
Created on Oct 11, 2023

Adapter to failover when there is egress issue

When connection to the datasource are all good for all the adapter failover members, but the primary adapter having issue connecting to the PI web API (egress) for example, adapter does not failover.

Unlike PI Interface UNIINT failover, when there is connection issue to the PI Data Archive, failover will be triggered.

This is due when both adapters are reporting a 100 failover score and have good connectivity with the client failover service, it will not trigger a failover.

This uservoice request is so that Client Failover Service trigger failover when the Adapter run into issues connecting to the PI Web API egress

  • Attach files
  • Ee Sheing Lee
    Oct 11, 2023

    Update, failover score for the Adapters does not needs to be 100, as long as the failover score are the same for the Adapters pair