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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

Status Declined
Product PI Connectors
Categories PI System Connector
Created by Guest
Created on Aug 17, 2022

PI System connector creates additional data on start up

When PI System connector is stopped and started (as a service or in UI), duplicate event is received and archived by the target PI Data Archive. The write mode for the PI Connector Relay is append, in this case history recovery will include/send the previous snapshot value. This is critical for many customers, especially pharmaceutical companies.
  • ADMIN RESPONSE
    Sep 19, 2022

    This feedback idea has only been declined as an enhancement because it is being tracked as a Known Issue. Please refer to this Known Issue if you are experiencing this behavior with PI System Connector: https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=2126767400765249985-41374

    Additionally, if you contact Technical Support in regards to the issue, please ask that the Product Support Engineer link your case to the Known Issue article above in order for us to better understand the prevalence of the issue amongst our customer base.

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