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AVEVA™ PI System™ Feedback Portal

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We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


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Status No status
Product PI Connectors
Created by Chaur Ann Poh
Created on Oct 4, 2023

PI Connector for Wonderware to be able to detect dll files in other drives other than C drive

Had a customer that just installed PI Connector for wonderware of current version (v1.6.9.14) and his connector is unable to start. Upon discussion after troubleshooting, it was noted that the directory where dll files can be located on customer's machine is located in D: drive, although articles suggested to look for them in C: Drive. For example, articles will direct users to look for the dll files in C:\Program Files (x86)\ArchestrA\Toolkits\Bin\x64 and C:\Program Files\ArchestrA\Toolkits\Bin\x64 directories, but the dll files were found to be in D directories instead. Customer also highlighted that in the wonderware config file (WonderwareHistorian.ConnectorHost.exe.config), it was explicitly hard-coded to locate the file in C drive instead of D drive. it may be good if the checking of dll files by the connector can be flexible.

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