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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

Status Tell us more
Created by Guest
Created on Aug 25, 2022

Ability to change Case type: TechSupport vs NOC

Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.
  • ADMIN RESPONSE
    Aug 25, 2022
    Would like to better understand the types of situations in which someone would want to create a NOC case.
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  • asanzacedo
    Reply
    |
    Aug 25, 2022
    Sometimes we notice an alert in some of our interfaces that is not yet created in the customer portal but we do not have possibility to indicate it is a NOC case