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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!

We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.

This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

Status No Status
Created by bhilgemann
Created on Aug 25, 2022

Generic access to Customer Portal until user added to site

We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). Beyond the generic access, a report or admin notification that an SSO exists for your company [] but does not have a site associated would be helpful to map them appropriately. Right now we have users trying to get help but they get "stuck" and we don't know that they have tried to create an account to get help.
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  • Guest
    Aug 25, 2022
    Note that the user is not provided with guidance, such as a phone number to call Tech Support, while portal access is being granted.