AVEVA™ PI System™ Feedback Portal

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We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


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Status Completed
Product Customer Portal & PI Square
Categories Customer Portal Overall
Created by Guest
Created on Aug 25, 2022

RELATED IDEAS

Permit hiding deactivated users

As an Admin User, I would like to the ability to filter the users on the My Team page to not display Deactivated users unless I explicitly select to show them. Otherwise my list of users will become hard to manage, and currently the only workaround is to click the Active column header to sort by Active status.
  • ADMIN RESPONSE
    Aug 25, 2022
    Now "inactive" users are hidden by default, making it easier to work with those users who are currently active.
  • Attach files
  • Guest
    Reply
    |     Aug 25, 2022
    We can't completely delete a user record, because will would still want to have their original cases, downloads, and other things associated with them recorded. However we do have an enhancement in the backlog to be able to hid all inactive users from the "my team" view.
  • Guest
    Reply
    |     Aug 25, 2022
    I have users still in the company that should no longer have access to any part myOSIsoft.
  • Guest
    Reply
    |     Aug 25, 2022
    Randy, Your solution would probably work. I do understand wanting to hold on to information from past support cases.
  • Guest
    Reply
    |     Aug 25, 2022
    I'm an adminstrator. I have many users that have left the company. Can I clean up my view by deleting them, and not just deactivating them?
  • Guest
    Reply
    |     Aug 25, 2022
    At go-live (which is when Randy wrote his comment) we were not able to remove a user from the My Team view. Since then, OSIsoft Customer Care can remove a user by request. If you are an Admin User who wants to permanently remove a user from the My Team view (for cases like Scott mentions where users are no longer with the company), please first deactivate the user(s) from the Customer Portal and then create a 'Customer Portal' case to request to remove the specified user(s) from the My Team view.