AVEVA™ PI System™ Feedback Portal

Welcome to our new feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Status Planned
Product Customer Portal & PI Square
Categories General
Created by asanzacedo
Created on Aug 25, 2022

RELATED IDEAS

Add more info in NOC cases email subject

It would be better if NOC email cases had the case number as well as the status (Resolved, close or similar) on the email subject
  • Attach files
  • Kenneth Barber
    Reply
    |     Dec 22, 2022

    This suggestion has the "Planned" status. Is this still planned even though NOC will shut down in a few years and is no longer being sold?

    NOC retirement announcement: https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA08W000000fEKDSA2

  • Guest
    Reply
    |     Aug 25, 2022
    Today the NOC will open a case for an alert and use the case number in all communication email subject line. Once the case is closed it will also send an email with additionally the [Resolved] tag in the subject. Emails should always include the case # and the [Resolved] tag once closed in any communication whether from NOC or physical person (PSE).
  • Guest
    Reply
    |     Aug 25, 2022
    The case status definitely needs to be in the subject line of the email.