AVEVA™ PI System™ Feedback Portal

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We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

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Status Completed
Product Customer Portal & PI Square
Categories Knowledge Base
Created by jagdish.konathala
Created on Aug 26, 2022

RELATED IDEAS

Google searches that include OSIsoft KBs fail to route to the document

OSIsoft KB articles are not routing to the destination documents with the myOSIsoft revamp. Will add KBs as I encounter them. https://techsupport.osisoft.com/Troubleshooting/KB/KB00380
  • ADMIN RESPONSE
    Aug 26, 2022
    There was a problem with the way SSO was handling redirects from links from Google searchs to KBs in the portal that has been corrected. You should see fewer “broken” links now. We are still in the process of migrating useful KBs. If you come across a KB article link that is broken, please open a case with Tech Support so we can try to address it.
  • Attach files
  • Guest
    Reply
    |     Aug 26, 2022
    Currently most of the google searches for any OSISoft related material is not working. It is really disappointing. Same as before it should redirect user to OSI login page(MY OSI login page) and then to the requested search. Thanks for your support. Morteza Soliman
  • Shawn McNabb
    Reply
    |     Aug 26, 2022
    I agree with Soliman but would further that links to all document types should redirect to the correct internal search results as it did in the past. Even links from PISquare fail at times.
  • Guest
    Reply
    |     Aug 26, 2022
    see also https://feedback.osisoft.com/forums/920320-myosisoft/suggestions/37751809-please-restore-all-old-knowledge-base-articles