AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Status No status
Product Customer Portal & PI Square
Categories On-line Case Creation
Created by Guest
Created on Apr 3, 2026

RELATED IDEAS

Case backup contacts in CC to 1st reply + adding case backup contacts after case creation

Hello,

in the case-management portal we would like:

  1. to be able to select a case backup contact even after a case is created

  2. to be able to select multiple case backup contacts

  3. the backup contact to receive case replies in cc by default; it often happens that the tech support replies to the admin who opened the case and the backup contact does not see the first reply as only the person who opened the case sees the reply and has to reply by adding in CC the case backup contact. This is not very functional as, if the case-opening admin is not present, nobody gets notified of the reply

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