AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Status No status
Product AVEVA™ PI Server
Categories General
Created by Guest
Created on Aug 20, 2022

RELATED IDEAS

PI System health and diagnostics monitoring

As a customer with a large foot-print of on-prem PI System software across multiple sites, I need a solution for health monitoring and diagnostics that allows me to identify issues (potential or current) with any component of the PI System or its data flow. PI System is a mission-critical application in my organization and any downtime has serious impact to the operations. As a PI Administrator, I have been asked to use the PI System Monitoring AF toolkit, which is a service, and not a licensed product by OSIsoft/AVEVA. My organization has invested time and resources on implementing the toolkit and found very limited value (e.g. no capabilities to monitor PI Vision, PI Connectors, limited PI AF monitoring, no upgrade process, primitive analytic rules). Furthermore, the onus is on the customer to determine the health of the system, forcing us to become experts on the inner workings of the PI System. We would rather invest resources on building business value on top of the PI System.
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  • Laurie Dieffenbach
    Apr 22, 2026

    What customers need and request is a way to be alerted to bad actors in the system, whether that is the update manager backing up, expensive queries from PI Vision or lagging analytics. There should be a way to be proactively notified about these issues with some indication of the root cause or at least the location of the issue (e.g., data archive versus PI Vision versus AF analytics). It would also be useful to have metrics around how many such issues exist and how frequently.

    Reply
  • Guest
    Aug 20, 2022
    Critical surveillance applications are being built that depend on PI Data and that means almost no downtime for PI. Unfortunately currently, there is no out of the box established monitoring tool for PI by OSISoft. The lack of proper monitoring tool is adding downtime for PI and resulting into reduced confidence and value for PI. OXY team has been trying to use the PI Monitoring Toolkit, but it has not been effective enough so far.
    Reply
  • pedrocosta
    Aug 20, 2022
    I agree 100% with Alejandro comments. We have the same scenario, with the same problem, in addition to the absence of capacity for the PI Integrator Monitoring.
    Reply