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AVEVA™ PI System™ Feedback Portal

Welcome to our new feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

Status No Status
Categories Installation
Created by Kenneth Barber
Created on Aug 20, 2022

Allow NTLM-authenticated local accounts while installing PI Analysis Service on a computer other than the PI Asset Framework computer

After installation, the PI Analysis Service can run under a local account even if the PI Asset Framework is installed on a different computer, since NTLM authentication can be used between both computers. However, the PI Server install kit does not recognize this and instead forces a domain account to be used for PI Analysis Service if the PI Asset Framework is installed on a different computer. See the attached screenshot. If the computer running the install kit is part of a domain, then each time the user wants to upgrade the PI Analysis Service, they must use a domain account temporarily and then switch back to the local account after installation, which is a pain. If the computer running the install kit is not part of a domain, then the PI Analysis Service cannot be installed or upgraded on that computer. Please allow local accounts to be used during the installation of the PI Analysis Service if the account can be NTLM authenticated against the PI Asset Framework server. For more information on NTLM authentication and PI, see this article: https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=KB00354
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