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AVEVA™ PI System™ Feedback Portal

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We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


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Status No status
Categories Notifications
Created by Guest
Created on Aug 20, 2022

Send notification to additional persons based on change in severity

A way to configure a notification rule to send to additional contacts when the severity status changes without creating a new analysis. Customer use case: Customer wants to scan devices. If a device fails to respond (I/O Timeout) over a short period of time, the event frame Severity is set to Warning and a notification is sent to IT. If the device remains offline for an extended period of time a child event frame is created and severity changes to major. When this occurs the customer would like additional people to be notified so they can go investigate the issue. Workaround is to make a second analysis but users may prefer to keep it all under the same analysis.
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