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AVEVA™ PI System™ Feedback Portal

Welcome to our new feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

Status Declined
Categories Notifications
Created by Guest
Created on Aug 20, 2022

Additional PI Notifications "Notify Option" for Reason Code

Add an additional field to the "Notify Option" list in PI Notifications Subscriptions for Reason Code. This enables you to have a triage / supervisor check Event Frames and assign a Reason Code prior to a PI Notification being sent. The receiver of the PI Notification can then action the email / SMS based on the Reason Code provided. Should not resend an email / SMS if the Reason Code is changed multiple times (no spam).
  • ADMIN RESPONSE
    Aug 20, 2022
    Thank you very much for sharing your feedback on the PI Server. After further evaluation, we have decided to decline this item, as we are not planning on implementing it in the near future due to other high priority items across the PI System. Thank you for your feedback, and know that we are listening and reviewing every item that gets submitted!
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  • Guest
    Reply
    |
    Aug 20, 2022
    As a process manager I want my execution team to be notified only after an event is assigned a Reason Code. This will enable my execution teams to respond to events based on the corresponding reason, which reduces time taken troubleshooting and ensures that they bring the correct equipment to resolve the issue.