AVEVA™ PI System™ Feedback Portal

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We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

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Status Completed
Product AVEVA™ PI Server
Categories Notifications
Created by Guest
Created on Aug 20, 2022

RELATED IDEAS

Recipients of Notification able to see all recipients

Everyone who received notification can view other recipients of email notification in "To:" field.
  • ADMIN RESPONSE
    Aug 20, 2022
    PI Server 2018 has been released.
  • Attach files
  • Guest
    Reply
    |     Aug 20, 2022
    In many cases, not all users receive the same email, so using the To field would be a somewhat limited approach. Each user can receive a different format and even if the same format is chosen, some content maybe be different for each user (e.g. escalation level is specific to the team the user is in). Would it be sufficient to add other email recipients to the Reply-To field? That way you may reply to everyone who received the notification. I'm not sure how visible this is in email clients. It does not seem to be easily viewable in Outlook 2016. In Gmail, it appears when the details section is expanded. Of course in both you can see the list if you hit reply.
  • Guest
    Reply
    |     Aug 20, 2022
    We have similar request from our user. Currently, PI Notification doesn't send a group mail. It creates a separate mail from each user in the subscription list individually. This way it takes care of the formats created for each user and sends the mail accordingly. I am not sure adding all the users subscribed for a particular notification can be included in To, CC or BCC is possible, since adding will mean that everyone will receive the mail (with the format) which is intended for a particular user. Notifications using Global Format can have this liberty.
  • Danny Dijke
    Reply
    |     Aug 20, 2022
    Hi Stephen, Is this item implemented in such a way that you can see all recipients from all configured groups the email has been sent to? Because I only see the recipients when configured in the same delivery channel. Kind regards, Danny
  • Carlos Sola
    Reply
    |     Aug 20, 2022
    Actually, we tried with 2018 version but still not possible. Please update this request.
  • Matt Voll
    Reply
    |     Aug 20, 2022
    I agree with Carlos. We are on 2018. I'm not seeing this as being complete. What am I missing?
  • Matt Voll
    Reply
    |     Aug 20, 2022
    it was not made clear and isn't exactly intuitive what the effective solution is here. basically the delivery endpoint is used as a 'email group' instead of using the actual Group in System explorer. The delivery endpoint can have separate emails listed in the "To Email" section, separated by commas