We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.
To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.
This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.
I agree with this wholeheartedly. The current inability to manage the notification portion within the backfill of an event frame analysis leaves room for user error and can, as it did for me today, result in literally hundreds of emails flooding my inbox. Neither myself nor my customers needed to be notified of the open and close of days-old events. I would like to see, at the very least some incremental improvements, such as
-Only notify of still-open events (i.e., wait to send out any notifications and instead first determine if the event frame is closed, instead of the current method of sending out the open notification, then closed notification)
-A flag/message on the backfill dialog letting you know the Notification Rule is running (linked based on the fact that the Notification Rule's trigger is that Analysis)
Include an options to allow the user to chose if notifications should be sent when configuring a manual backfill for event frames.
The description doesn't fit my exact case, but IT pushes regular updates and notifications that shouldn't be sent out (they have already been closed, sometimes weeks or months in the past) are sent out to users near midnight, waking them up to irrelevant events.
Disabling PI Notifications for a single element when event frames are backfilled/recalculated is manageable. However, there are instances when the service is restarted automatically by an update or patch in which this approach is not practical. Duplicate Notifications that result can confusion with users.