AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

Add a new idea Subscribe
Status Declined
Product AVEVA™ PI Server
Categories Notifications
Created by Guest
Created on Aug 20, 2022

RELATED IDEAS

Let subscribers set timezone for alerts

As a notification subscriber I want alerts to be sent using timestamps in my timezone so that I don't have to do mental conversion to interperate an alert.
  • ADMIN RESPONSE
    Aug 20, 2022
    It's currently not feasible for PI Notifications Service to know the timezone of the email receiver and adjust the timestamp of the values in the notification email.
  • Attach files
  • Guest
    Reply
    |     Aug 20, 2022
    I would also like to see this function. Currently, the design choices available are: 1. Create a local AF server, which leads to issues with the lack of replication tools 2. Create a custom data reference that calculates the local time which can then be used in notifications. This solution requires the customer to develop custom code.
  • Guest
    Reply
    |     Aug 20, 2022
    A "subscriber" is known to PI Notifications Service as basically just an email address. In order to provide a local timestamp, there needs to be a way to correlate a timezone with a subscriber. I'm unsure as to how to do that given that in a majority of use cases, someone configures the notification to send to a "subscriber" so it's really not a self service use case. Thoughts?
  • andre.moreira1
    Reply
    |     Aug 20, 2022
    With the increase in cloud use across different industries, I'm seeing this request from clients more often. It is a very common architecture, having a centralized PI System, specially for AF builds, with data from sites in different timezones. I understand that there is no way of AF Notifications to know what is the exact timezone of a given subscriber, but couldn't this be provided by the users? I'm thinking of a configuration in the Delivery Endpoint or the Escalation Team to provide that information for the Notifications Service.